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Construction Outsourcing and Property Development Strategies in the Philippines: Boosting Efficiency and Cost Savings

Construction Outsourcing and Property Development Strategies in the Philippines

Construction and property development companies are increasingly turning to outsourcing as a strategic approach to streamline operations, reduce costs, and accelerate project timelines. By delegating specialized tasks to external experts, these companies can focus on their core competencies while benefiting from the expertise and cost-effectiveness of outsourcing partners. In this article, we will explore the benefits of construction outsourcing and property development strategies, with a particular focus on the Philippines as an outsourcing destination.

Construction Outsourcing and Property Development Strategies in the Philippines

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Tasks that Construction and Property Development Companies Can Outsource

Tasks that Construction and Property Development Companies Can Outsource
  • Contract Administration: Managing contracts is a complex task that requires legal expertise. By outsourcing contract administration, companies can ensure legal protection without the need for an in-house legal team. This allows them to focus on their core business activities while ensuring compliance and risk mitigation.
  • Off the Plan Marketing: Marketing properties that are yet to be constructed, also known as “off the plan” marketing, requires a different approach. Specialized agencies can create virtual tours and high-quality marketing materials that allow prospective buyers to visualize the final product. Outsourcing off the plan marketing ensures professional and compelling marketing campaigns that attract pre-sale interest.
  • Sales Support: Sales are vital to the success of construction and property development projects. By outsourcing tasks like lead management and customer relationship management (CRM), companies can ensure a professional and consistent approach to sales without the need for in-house resources. This allows them to focus on strategic tasks while maintaining a strong sales presence.
Tasks that Construction and Property Development Companies Can Outsource
  • Handling Property Enquiry: Customer inquiries often require immediate attention, but handling them internally can be time-consuming. Outsourced call centers or AI-based chatbots can efficiently filter and handle customer inquiries, passing on only those that require specialized attention. This ensures prompt and effective customer service without overwhelming internal resources.
  • Property Research:  The success of a property development project relies heavily on thorough research. Specialized research firms can provide valuable insights into market trends, site feasibility, and regulatory landscapes. By outsourcing property research, companies can access expert knowledge and mitigate risks associated with inadequate research.
  • Project Management: Construction and development projects involve numerous moving parts that require careful coordination. Outsourcing project management to specialized firms ensures that projects stay on schedule and within budget, allowing the main company to focus on strategic tasks and overall project strategy.
  • Graphic Design: The visual representation of a project is crucial in attracting clients and buyers. Graphic design agencies can create compelling visual assets such as logos, branding materials, and architectural renderings. By outsourcing graphic design, companies can ensure professional and visually appealing presentations that leave a lasting impression.
  • Property Advertising: Advertising is a highly specialized area that requires expertise in media buying and copywriting. Media buying agencies can help companies get the most value out of their advertising budgets, while copywriters can craft messages that resonate with the target audience. Outsourcing property advertising ensures effective and targeted marketing campaigns.
  • Social Media Marketing: Maintaining a consistent and engaging social media presence is essential in today’s digital age. Content creation agencies can handle social media management, creating and posting content that resonates with the target audience. By outsourcing social media marketing, companies can benefit from a professional online presence without the need for day-to-day management.
  • Coordinating with Local Councils: Navigating the bureaucracy of local councils can be complicated and time-consuming. Hiring liaison officers or external firms that specialize in coordinating with local councils can expedite the process of obtaining necessary permits and approvals. Outsourcing this task ensures efficient communication and compliance with local regulations. 

In summary, outsourcing specialized tasks in construction and property development allows companies to focus on their core competencies while benefiting from the expertise and cost-effectiveness of external partners. By outsourcing tasks such as contract administration, off the plan marketing, sales support, property research, project management, graphic design, property advertising, social media marketing, and coordinating with local councils, companies can optimize efficiency, reduce costs, and accelerate project timelines.

Construction and Property Development Roles Outsourceable to the Philippines

Construction and Property Development Roles Outsourceable to the Philippines

The Philippines has emerged as a popular destination for outsourcing due to its skilled workforce, English proficiency, and cost-effectiveness. Construction and property development companies can tap into this resource for various roles based on their specific needs:

  • Contract Administration: Legal assistants and procurement specialists can handle contract review, drafting, and vendor selection.
  • Off the Plan Marketing: 3D artists and digital marketers specialize in creating virtual tours and targeted campaigns to attract pre-sale interest.
  • Sales Support: Telesales agents and CRM administrators are skilled in lead management and customer engagement.
  • Handling Property Enquiry: Customer service representatives and chatbot developers efficiently manage inbound calls, emails, and chats.
Construction and Property Development Roles Outsourceable to the Philippines
  • Property Research: Market researchers and regulatory compliance analysts provide valuable insights into market trends and regulatory landscapes.
  • Project Management: Project coordinators and quality assurance specialists ensure projects stay on schedule and deliver high-quality results.
  • Graphic Design: Graphic designers and UI/UX designers create visually appealing branding materials and project presentations.
  • Property Advertising: Copywriters and media buying agents craft compelling ads and maximize advertising budgets.
  • Social Media Marketing: Social media managers and content creators maintain a consistent and engaging online presence.
  • Coordinating with Local Councils: Liaison officers and public relations specialists navigate the bureaucracy of local councils and obtain necessary permits and approvals.

 

By outsourcing these roles to the Philippines, construction and property development companies can access a skilled workforce at a lower cost, ensuring efficient operations and high-quality outputs.

 

Evaluating BPO Providers for Construction and Property Development Outsourcing

When selecting a Business Process Outsourcing (BPO) partner for construction and property development outsourcing, it is crucial to consider the following factors:

  • Sector Expertise: Choose a BPO that has verifiable experience in the construction and property sector. This ensures that the sourced staff have baseline competencies in the field.
  • Talent Acquisition & Skillsets: Inquire about the BPO’s screening mechanisms for new hires. A high-standard recruitment procedure should prioritize individuals with basic know-how in construction and a willingness to undergo further training.
  • Interpersonal Abilities: Effective communication and critical thinking skills are essential for remote work, particularly in the construction and property sector. Prioritize BPOs that emphasize these traits in their hiring process.
  • Technological Capabilities: Confirm that the BPO’s hardware capabilities are reliable and meet your project’s needs, whether it’s CAD software or project management tools. Additionally, ensure that the sourced staff can navigate the software tools you currently utilize or plan to implement.
  • Operational Setting: Clarify where the outsourced staff will be located. This will influence not just training logistics but also how you intend to manage the team.
  • Governance & Oversight: Determine the available platforms for regular interactions between you and the outsourced team, especially those that facilitate easy transfer of training material and feedback. Inquire if the BPO offers supervisory assistance or if the management of the outsourced team is your sole responsibility.
  • Legal & Contractual Clauses: Make sure the agreement is unambiguous concerning the duties and responsibilities you will undertake, notably training. Verify that the contract is accommodating, permitting you to adjust the size of the outsourced team or modify services according to changing requirements.
  • Reputational Aspects: Look for a BPO that has garnered favorable reviews for professionalism, adherence to quality standards, and the efficacy of their recruitment practices. Customer testimonials can provide valuable insights into the BPO’s reputation and reliability.

 

By carefully evaluating these factors, construction and property development companies can select a BPO partner that aligns with their strategic goals and ensures successful outsourcing outcomes.

Construction and Property Development Outsourcing vs. Offshoring to BPOs

Construction and Property Development Outsourcing

While construction and property development outsourcing and offshoring to BPOs may seem similar, there are key distinctions between the two approaches:

Construction and Property Development Outsourcing

  • Task-Oriented: Outsourcing typically focuses on specific tasks or projects, such as environmental assessments or site surveys.
  • Skill-Centric: Outsourcing often targets specific skills that may be lacking in-house, such as cost estimation or zoning law expertise.
  • Arm’s Length Engagement: External contributors may not deeply integrate with the client’s team, offering a more detached form of collaboration.
Construction and Property Development Outsourcing
  • Short- to Mid-Range Timeframe: Outsourcing tends to cater to immediate needs but can extend depending on the project’s scope.
  • Geographical Flexibility: Outsourcing can take place within the same country or internationally, depending on skill availability and budget constraints.
  • Expertise Assumed: Outsourced workers are expected to be self-sufficient with little need for training.
  • Billing Mechanisms: Payment often corresponds to project milestones or specific outputs.
  • Oversight Level: Client involvement in project management can vary but usually adheres to pre-defined project scopes.
Construction and Property Development Offshoring to BPOs

Construction and Property Development Offshoring to BPOs

  • Staff-Centric: BPOs usually offer part-time or full-time staff dedicated solely to the client’s needs.
  • Broad Service Spectrum: BPO employees can manage an array of functions from basic clerical tasks to specialized construction-related responsibilities.
  • Highly Integrated: BPO employees closely align with the client’s existing workforce, sharing tools, data, and communication platforms.
Construction and Property Development Offshoring to BPOs
  • Long-Term Collaboration: Offshoring is generally better suited for ongoing, perpetual needs rather than one-off projects.
  • Geographical Constraints: Offshoring involves sending work to countries with more affordable labor costs.
  • Client-Provided Training: The onus of specialized training often lies with the client.
  • Retainer-Based Costs: Payments are often structured as ongoing fees, depending on the number of employees engaged.
  • Hands-On Management: Clients usually play an active role in team oversight, especially when specialized training is needed.

The choice between construction and property development outsourcing and offshoring to BPOs depends on project requirements, desired level of integration, and long-term collaboration goals.

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ShoreAgents: Your Key to Optimal Construction and Property Development

ShoreAgents

ShoreAgents is a leading outsourcing partner specializing in construction and property development staffing solutions. Based in the Philippines, ShoreAgents offers remote teams proficient in various areas crucial to the sector. By partnering with ShoreAgents, construction and property development companies can benefit from:

  • Diverse Range of Expertise: ShoreAgents provides talents spanning multiple disciplines in the construction and property sector, ensuring access to the right skills for specific needs.
  • Versatility for Every Construction & Development Need: ShoreAgents offers more than specialized roles, extending their staffing solutions to general administrative tasks, IT support, and more.
  • Cost-Effective Business Model: Engaging with ShoreAgents can significantly reduce operational costs, potentially saving up to 70% compared to in-house staffing. This allows companies to allocate more resources to project execution and optimize return on investment.
ShoreAgents
  • Alignment with Strategic Goals: ShoreAgents is committed to aligning with clients’ strategic goals in construction and property development, ensuring that their virtual employees contribute constructively to projects.

With ShoreAgents as a partner, construction and property development companies can leverage comprehensive services that blend skill, efficiency, and cost-saving solutions, making their project objectives attainable and sustainable.

Preparations for Outsourcing to the Philippines

Preparations for Outsourcing to the Philippines

Before outsourcing to the Philippines, construction and property development companies should undertake the following preparations:

  • Objective Clarification: Formulate the primary motivations for outsourcing, such as increasing operational agility or freeing up in-house resources. Specify the functions or roles you aim to delegate.
  • Investigate BPO Capabilities: Scrutinize the BPO’s track record in construction and property development. Secure references and case studies to verify credibility.
  • Harmonize Communication: Develop a consistent communication schedule, accounting for time zone differences. Finalize the tech platforms to be used for communications.
  • Software & Tools Consistency: Confirm that the BPO’s technology stack aligns with your in-house software. Decide on encryption and data transfer protocols.
Preparations for Outsourcing to the Philippines
  • Induction & Skill Alignment: Tailor the skills of outsourced staff to your specific requirements through an orientation program. Distribute a starter pack containing proprietary software tutorials and required reading materials.
  • Initiate a Sample Project: Start with a small project to evaluate the quality of work and adjust collaborative strategies based on outcomes.
  • Intellectual Property & Data Security: Establish security measures to protect proprietary information. Finalize confidentiality contracts and NDAs.
  • Contractual Compliance: Put together an exhaustive SLA that elucidates the specifics of the work, timeline, and quality expectations. Detail clauses governing disputes, remuneration, and contract termination.
  • Quality & Performance Metrics: Fix Key Performance Indicators (KPIs) to assess the efficiency of outsourced services. Engage in cyclical performance reviews.
  • Cross-Cultural Adaptability: Learn about the cultural norms in the Philippines to foster a smooth working relationship. Sponsor cross-cultural dialogues to share and assimilate workplace practices.
  • Performance Review & Scaling: Conduct quarterly audits to evaluate the success of the outsourced model. Contemplate broadening the scope of outsourced tasks based on assessments.

By meticulously adhering to these preparations, construction and property development companies can establish a rewarding and enduring collaboration with a Philippine-based BPO like ShoreAgents.

Cost Savings Through Construction and Property Development Outsourcing

Cost Savings Through Construction and Property Development Outsourcing

Construction and property development businesses can expect significant cost savings by outsourcing to a BPO in the Philippines. Several factors influence cost efficiency:

  • Range of Services Outsourced: The cost savings will differ based on whether you’re outsourcing specialized tasks or more general administrative duties.
  • Staffing Scale: The overall financial impact will depend on the number of outsourced employees you engage.
  • Domestic Expenditure: Consider the expenses you would incur if you were to employ locally, including wages, benefits, operational costs, and recruitment expenses.
Cost Savings Through Construction and Property Development Outsourcing
  • BPO Expense Structure: Scrutinize the BPO’s pricing model, which may include additional charges like training or handling specialized projects.
  • Skill Level and Quality: Expertise can influence pricing, yet higher-quality work can yield long-term efficiencies and contribute to more substantial cost savings.

Estimating the cost benefits:

  • Domestic Construction Planner Salary: In the United States, a construction planner can earn between $70,000 and $110,000 annually, excluding additional expenses.
  • BPO Construction Planner Salary: An equivalent role in a Philippine BPO might come with an annual salary ranging from $10,000 to $15,000, inclusive of overheads.
  • Extra Expenditures: Add any recruitment expenses, software licenses, and miscellaneous overheads for a complete comparison.

Potential cost savings:

  • Basic Calculations: Outsourcing construction planning can result in approximate cost savings between $60,000 and $100,000 per year.
  • General Estimate: Many businesses report cost reductions of 60% to 70% when outsourcing various functions to the Philippines.

Additional financial benefits:

  • Resource Expenditure: Savings also come in the form of reduced operational costs like office rent and utilities.
  • Time Efficiency: Cutting back on time devoted to human resource tasks like recruiting and training.
  • Adaptability: Enhanced flexibility in scaling operations, avoiding commitments tied to local employment.
  • Accelerated Project Turnaround: With a bolstered workforce, projects can often be completed in a shorter timeframe, boosting competitive advantage.
Additional Financial Benefits

In sum, a well-planned outsourcing strategy to a Philippine BPO can yield substantial financial benefits for construction and property development businesses. Conducting a comprehensive cost-benefit analysis will provide an accurate view of the cost advantages tailored to your organization.

Additional Financial Benefits

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Getting Started with Outsourcing Architecture Tasks to ShoreAgents

Outsourcing architecture work or tasks to ShoreAgents involves several key steps:

  1. Initial Consultation: Reach out to ShoreAgents to set up an initial consultation to discuss your specific needs, goals, and requirements.
  2. Define Scope of Work: Clearly outline the types of tasks, roles, and services you intend to outsource, such as drafting, 3D modeling, or administrative support.
  3. Budget and Timelines: Establish your budget and the timelines for various project milestones. Ensure alignment on these critical aspects.
  4. Due Diligence: Ask ShoreAgents for case studies, client testimonials, and references to vet their expertise and credibility in the architecture domain.
  5. Contract and Service Level Agreements (SLA): After agreeing on terms, sign a formal contract and SLA that specifies the scope of work, quality standards, timelines, and other essential details.
  6. Technical Setup: Ensure that ShoreAgents’ technical capabilities align with your needs. Discuss software licenses, hardware requirements, and any other technical specifications.
  7. Training and Onboarding: While ShoreAgents provides experienced staff, offer training to ensure understanding of your specific processes, tools, or design standards.
  8. Pilot Project: Start with a small project to evaluate the quality of work, adherence to deadlines, and other key performance indicators.
  9. Communication Protocols: Establish regular check-in meetings and decide on the tools and platforms for daily communication and project management.
  10.  Quality Assurance and Feedback: Implement a process for quality checks and regular feedback. Ensure ShoreAgents meets performance metrics set in the SLA.
  11. Payment Setup: Arrange payment terms, whether monthly, bi-monthly, or project-based. Understand any additional costs or fees.
  12. Review and Scale: After a successful pilot project and satisfaction with initial work, discuss scaling up outsourced tasks or roles.
  13. Continuous Review: Periodically review the arrangement to ensure it continues to meet your business objectives. Make adjustments to the SLA as needed.

By following these steps, construction and property development companies can establish a successful and mutually beneficial partnership with ShoreAgents for their architectural needs.

Are you ready to get started and hire now?

Are you ready to get started and hire now?

Employing a Contract Administrator via ShoreAgents

Employing a contract administrator through ShoreAgents involves a comprehensive procedure:

  • Job Requirement Submission: Detail the contract administrator roles you need covered, such as contract negotiation, cost estimation, or compliance checks.
  • Initiating Candidate Search: ShoreAgents conducts a candidate hunt using various channels and their extensive database of potential hires.
  • Screening and Skill Assessment: Candidates are shortlisted based on your criteria, including contract law knowledge, project management software familiarity, and language skills.
  • Candidate Interviews: ShoreAgents provides a shortlist of competent candidates for you to conduct interviews and select the best fit.
  • Finalizing and Onboarding: After choosing a candidate, ShoreAgents extends a formal job offer and manages the onboarding process.
  • Resource Provisioning: ShoreAgents ensures that each staff member has access to necessary tools, both digital and physical, to perform effectively as a contract administrator.
  • Open Communication Channels: Transparent and continual communication is facilitated between your in-house team and the outsourced staff.
  • Infrastructure and Daily Management: ShoreAgents sets up complete workstations for each team member and takes care of daily management activities and emerging issues.
  • Performance Metrics: Key Performance Indicators (KPIs) are determined to gauge quality and effectiveness, crucial for meeting project timelines and goals.
  • Legal and Payroll Management: ShoreAgents handles administrative duties, including contracts, legal requirements, and payroll procedures.
  • Technical Support: ShoreAgents provides IT assistance for hardware or software challenges, particularly important in a field that often utilizes specialized software.
  • Team Engagement: Staff morale is maintained through regular recognition, performance incentives, and celebrations of achievements.
  • Task Delegation: Clearly outline the contract administrator tasks suitable for outsourcing.
  • In-house Training: Designate the person or team responsible for training new hires in your specific procedures and tools.
  • KPI Management: Establish performance metrics aligned with your operational goals to assess outsourced staff's contributions effectively.
  • Start with a single staff member and scale up to larger teams or even a full-fledged department as you grow more comfortable and as business needs evolve.
  • Job Requirement Submission: Detail the contract administrator roles you need covered, such as contract negotiation, cost estimation, or compliance checks.
  • Initiating Candidate Search: ShoreAgents conducts a candidate hunt using various channels and their extensive database of potential hires.
  • Screening and Skill Assessment: Candidates are shortlisted based on your criteria, including contract law knowledge, project management software familiarity, and language skills.
  • Candidate Interviews: ShoreAgents provides a shortlist of competent candidates for you to conduct interviews and select the best fit.
  • Finalizing and Onboarding: After choosing a candidate, ShoreAgents extends a formal job offer and manages the onboarding process.
  • Resource Provisioning: ShoreAgents ensures that each staff member has access to necessary tools, both digital and physical, to perform effectively as a contract administrator.
  • Open Communication Channels: Transparent and continual communication is facilitated between your in-house team and the outsourced staff.
  • Infrastructure and Daily Management: ShoreAgents sets up complete workstations for each team member and takes care of daily management activities and emerging issues.
  • Performance Metrics: Key Performance Indicators (KPIs) are determined to gauge quality and effectiveness, crucial for meeting project timelines and goals.
  • Legal and Payroll Management: ShoreAgents handles administrative duties, including contracts, legal requirements, and payroll procedures.
  • Technical Support: ShoreAgents provides IT assistance for hardware or software challenges, particularly important in a field that often utilizes specialized software.
  • Team Engagement: Staff morale is maintained through regular recognition, performance incentives, and celebrations of achievements.
  • Task Delegation: Clearly outline the contract administrator tasks suitable for outsourcing.
  • In-house Training: Designate the person or team responsible for training new hires in your specific procedures and tools.
  • KPI Management: Establish performance metrics aligned with your operational goals to assess outsourced staff's contributions effectively.
  • Start with a single staff member and scale up to larger teams or even a full-fledged department as you grow more comfortable and as business needs evolve.

By following this comprehensive procedure, construction and property development companies can successfully employ a contract administrator via ShoreAgents, ensuring efficient operations and high-quality contract management.

Conclusion

Contact ShoreAgents for Outsourcing Services

In conclusion, construction outsourcing and property development strategies offer numerous benefits for companies in terms of efficiency, cost savings, and accelerated project timelines. By outsourcing specialized tasks to external experts and leveraging the skilled workforce in the Philippines, construction and property development companies can optimize their operations, reduce costs, and achieve their strategic goals. Partnering with a reputable BPO like ShoreAgents ensures access to diverse expertise, cost-effectiveness, and seamless collaboration. With careful preparations and evaluation, companies can embark on a successful outsourcing journey and reap the rewards of construction and property development outsourcing.

Contact ShoreAgents for Outsourcing Services

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