Cost Benefit Analysis Hiring Full Time Staff vs. Real Estate Virtual Assistants

Cost-Benefit Analysis: Hiring Full-Time Staff vs. Real Estate Virtual Assistants

Stephen Atcheler
Stephen Atcheler



Brief overview of the decision-making process for staffing in the real estate industry

As a real estate business owner, one of the most critical decisions you will make revolves around your staffing strategy. The success of your firm hinges on the effectiveness and efficiency of your team. From property management to sales and customer service, each role in your organization plays a vital part in driving your business forward. Each staffing decision you make not only impacts your operational efficiency but also your bottom line. Therefore, it’s important to thoroughly consider all your options, including the increasingly popular choice of hiring full-time staff vs. real estate virtual assistants.

Introduce the comparison between hiring full-time in-house staff and real estate virtual assistants (REVA)

When it comes to building a team, you have several options at your disposal. On one hand, you have the traditional route of hiring full-time, in-house staff. This approach comes with its own set of advantages such as direct oversight, immediate availability, and a sense of camaraderie and team spirit that can boost productivity. However, it also comes with significant overhead costs including salaries, benefits, office space, and equipment.

On the other hand, you have the option of hiring real estate virtual assistants (REVA). This modern approach to staffing offers numerous benefits, particularly in cost savings and flexibility. A REVA can handle a variety of tasks, from administrative work to customer service, allowing you to focus on the core aspects of your business. Moreover, with the use of technology and cloud-based tools, managing and communicating with your virtual team has never been easier.

But how do you decide which option is best for your real estate business? The answer lies in a thorough cost-benefit analysis of hiring full-time staff vs. real estate virtual assistants. This involves evaluating the financial implications, operational efficiency, and long-term growth potential of each staffing model. In the following sections, we’ll delve deeper into these factors to help you make an informed decision.

The Rise of the Real Estate Virtual Assistant (REVA)

A short history and evolution of the REVA role

The concept of Real Estate Virtual Assistants (REVA) may seem like a product of the digital age, but the foundations of this role were laid long before the advent of the internet. Initially, administrative tasks in real estate companies were handled by in-office personnel. However, with the rise of globalization and the birth of new technologies, the real estate sector began to explore more cost-effective solutions, thus paving the way for the REVA role.

Initially, REVAs were primarily tasked with managing administrative duties, but as the industry evolved, so did their responsibilities. Today, they are not only equipped to handle administrative tasks but also marketing, customer service, and even bookkeeping tasks. This evolution has made REVAs an integral part of the real estate industry, allowing companies to streamline processes and achieve cost savings at the same time.

How technological advancements have made it easier to collaborate remotely

Without a doubt, technology has been a significant driver in the rise and success of the REVA role. The advent of cloud-based tools and productivity management software such as ClickUp, Monday, AirTable, Asana, and Basecamp has made it easier than ever to assign tasks and collaborate with team members remotely.

These tools not only simplify task assignment but also improve communication, enabling seamless interaction between REVAs and their employers irrespective of their geographical locations. This has not only broken down the barriers to effective remote working but also made it possible for real estate companies to hire the best talents from across the globe.

While the shift to a remote workforce model may require some adjustments in team dynamics and work processes, the benefits far outweigh the challenges. With the right recruitment, training, and management, hiring a REVA can be a strategic move towards cost-effective growth for real estate companies.

Costs Associated with Hiring Full-Time Staff


When considering the financial implications of Hiring Full-Time Staff vs. Real Estate Virtual Assistants, it’s essential to understand the costs associated with each option. Let’s delve into the costs related to hiring full-time staff.

Salary & Benefits

Basic Salary

Hiring full-time staff means a commitment to a consistent salary. In the real estate industry, the average yearly salary can range significantly depending on the position and location. This is a fixed overhead that you need to account for in your budget.

Health Benefits, Retirement Benefits, Bonuses, etc.

Beyond the basic salary, full-time employees are often entitled to additional benefits. These may include health insurance, retirement plans, and bonuses. These costs can add up significantly, especially if you have a larger team.

Office Space and Infrastructure

Rent, Utilities, Office Supplies, and Maintenance

Maintaining a physical office space is another considerable expense when hiring full-time staff. Rent, utilities, office supplies, and maintenance can drain your resources. Not to mention, the cost of infrastructure such as computers, software, and other necessary equipment. These costs can be significantly reduced with the use of virtual assistants.

Training and Development

Costs and Time Associated with Training New Staff

Training new employees is another cost to consider. Not only do you need to invest in training programs, but there’s also the lost productivity during the training period. With real estate virtual assistants, you often receive a professional who is already trained in the specific tasks you need them for, reducing the need for extensive training.

Other Overheads

Miscellaneous Costs such as Team-Building Activities, Company Events, etc.

Finally, there are other miscellaneous costs that can add up. Things like team-building activities, company events, and employee perks are often necessary for maintaining morale and a positive company culture. While these are valuable, they do represent an additional cost of hiring full-time staff.

In conclusion, while hiring full-time staff can bring many benefits, it’s essential to consider the associated costs. By contrast, hiring real estate virtual assistants can be a cost-effective solution, offering skilled labor at a fraction of the cost. It’s about weighing up the cost-benefit analysis to determine what’s best for your business.

Costs Associated with Hiring a REVA


Fee or Payment Structure

When looking at the cost-benefit analysis, hiring full-time staff vs. real estate virtual assistants, a clear difference lies in the fee or payment structure. Full-time employees usually require a fixed salary, benefits, and potentially bonuses. On the other hand, Real Estate Virtual Assistants (REVA) typically operate on a per-hour or per-project/task basis. This can result in significant cost savings, as you only pay for the work that you need. This flexibility allows real estate companies to control their operational costs more effectively and direct their resources to key growth areas.

Minimal Office Infrastructure

Another significant cost-saving aspect when hiring a REVA is the reduction in office infrastructure expenses. With a full-time staff member, you would need to provide additional space, utilities, and supplies. However, a virtual assistant works remotely, which eliminates these additional overhead costs. Not only does this save you money, it also promotes a more efficient use of resources and potentially reduces your company’s carbon footprint. Hence, going virtual not only impacts the bottom line, but also your corporate social responsibility.

Flexible Contracts

Another advantage of hiring a REVA is the flexibility of contracts. Traditional full-time employees typically work on a fixed schedule and contract. However, with virtual assistants, you can increase or decrease hours based on your workload. This flexibility allows you to adapt to changing market conditions and demands, ensuring you have the right level of support when you need it. This adaptability can be particularly useful in the real estate industry, which often experiences seasonal fluctuations in demand.

Reduced Training Costs

Finally, hiring a REVA often results in reduced training costs. Many virtual assistants come with specialized skills and experience in the real estate industry. This reduces the need for extensive training, allowing them to hit the ground running and contribute to your business immediately. This means you can save both time and money on training and development, allocating those resources to other areas of your business. In an industry where time is often directly linked to revenue, this can represent a significant saving.

Benefits of Hiring Full-Time Staff

Benefits of Hiring Full-Time Staff

Immediate Accessibility

One of the most significant benefits of hiring full-time staff over real estate virtual assistants is immediate accessibility. Having your workforce present on-site allows for quicker, face-to-face communication. This can be particularly advantageous in situations where quick decision-making is required. There is something about being able to walk over to someone’s desk and discuss issues or ideas that can’t be replicated virtually. This immediate accessibility can lead to more efficient problem-solving, fostering a more dynamic and responsive working environment.

Collaboration and Problem Solving

Being physically present in the same space also enhances team collaboration. It’s much easier to brainstorm solutions to problems when everyone is in the same room, contributing to discussions in real time. This not only helps to solve issues more quickly but also encourages a team-oriented approach to problem-solving, engaging all staff members in the process.

Company Culture and Team Dynamics

Another key benefit of hiring full-time, in-house staff is the ability to build a close-knit team and cultivate a strong company culture. This can be harder to achieve with real estate virtual assistants, who may be located in different parts of the world and operating in different time zones. A strong company culture and positive team dynamics can be instrumental in attracting and retaining top talent. It contributes to a more enjoyable work environment, which can improve productivity and staff morale.

Team Building and Employee Engagement

Having all staff members physically present in the office allows for more opportunities for team building and employee engagement activities. These activities can foster stronger relationships between team members, creating a more cohesive, efficient team. This level of engagement can improve job satisfaction and reduce turnover, leading to a more stable, experienced workforce.

In-depth Knowledge

Full-time, in-house staff may also have a deeper knowledge of company processes and systems compared to real estate virtual assistants. This is because they are immersed in the company environment and culture, giving them a more comprehensive understanding of the business. This in-depth knowledge can benefit the company in various ways, from improved customer service to more efficient operations. It can also help staff members to identify opportunities for improvement and innovation.

Training and Development

Having staff on-site also allows for more effective training and development. It’s easier to provide on-the-job training and immediate feedback, which can help staff members to develop their skills and knowledge more rapidly. This not only benefits the individual staff member but also the company as a whole, as it contributes to a more skilled and capable workforce.

Benefits of Hiring a REVA



One of the most significant advantages of hiring real estate virtual assistants (REVA) over full-time staff is the flexibility they offer. With a virtual assistant, you can easily scale up or down based on your current requirements. This means you can have more hands-on-deck during peak real estate seasons and reduce staffing during slower periods. This level of flexibility is not often possible with full-time, in-house employees due to contractual obligations and the costs associated with hiring and layoffs.

Adapting to Changing Market Conditions

Furthermore, REVA’s can adapt swiftly to changing market conditions, helping your business stay competitive. They can be hired on a project-by-project basis or for regular, ongoing work, depending on your needs. This flexible approach to staffing can be a game-changer in the fast-paced real estate industry.

Access to a Global Talent Pool

With the rise of remote work and the digital economy, geographical boundaries no longer limit businesses. When you opt for a REVA, you gain access to a global talent pool. This means you are not confined to hiring talent in your immediate locality, but can instead select the best person for the job, regardless of where they are in the world.

Overcoming Local Talent Shortages

This can be particularly beneficial in overcoming local talent shortages, ensuring that you always have the right person for the job. Whether you need a specialist in digital marketing, data analysis, or customer service, the world is your talent pool when you choose to hire a real estate virtual assistant.

Efficiency and Specialization

Real Estate Virtual Assistants often come with specific skills tailored to real estate tasks. Whether it’s managing CRM, handling property listings, or conducting market research, these professionals have the expertise to perform these tasks efficiently. They can focus on their areas of specialty while freeing up your time to focus on core operations, strategic growth, and building customer relationships.

Maximizing Productivity

By delegating tasks to a REVA, you can maximize productivity within your team. Instead of your in-house staff juggling multiple tasks, they can focus on their areas of expertise, leading to higher quality work and better results for your business.

Cost Savings

Perhaps one of the most compelling reasons to hire a REVA over full-time staff is the potential for cost savings. With a virtual assistant, there’s no need for added benefits, office space, or long-term commitments. You pay for the work done, saving you money on overhead costs. Additionally, you can avoid the expenses associated with recruiting, hiring, and training new full-time employees.

Investing in Growth

These cost savings can be significant, freeing up resources that can be invested back into your business for growth. Whether you choose to invest in marketing, technology, or other areas, the savings gained from hiring a REVA can help propel your business forward.

Drawbacks to Consider

Potential Challenges with Full-Time Staff

When considering the option of hiring full-time staff for your real estate company, it’s important to be aware of the potential challenges that come with it. One of the main concerns is the long-term commitments involved. Unlike hiring virtual assistants, full-time staff require a more permanent and costly commitment. You’ll need to consider benefits, taxes, insurance, and other financial obligations that come with employing full-time staff.

Underutilization During Off-Peak Times

Another potential challenge is the possibility of underutilization during off-peak times. The real estate market is highly seasonal and cyclical. There may be times when the workload decreases and you might find your full-time staff underutilized. This could lead to inefficiencies and unnecessary costs for your business. With real estate virtual assistants, you have the flexibility to scale up or down depending on your needs and the market conditions.

Potential Challenges with Real Estate Virtual Assistants (REVA)

While hiring real estate virtual assistants can offer many benefits, it’s also crucial to be aware of the potential challenges. One of the main issues could be time zone differences. If your virtual assistant is located in a different part of the world, coordinating meetings and ensuring timely communication can be a challenge. However, with proper planning and use of technology, this can be easily managed.

Ensuring Data Security

Another concern could be ensuring data security. As your virtual assistant will have access to sensitive business and client information, it’s essential to have robust security measures in place. This includes using secure communication channels and having clear policies about data handling and privacy. Despite these challenges, hiring real estate virtual assistants can still be a cost-effective strategy for growth, provided these issues are properly addressed.

Case Studies

Success Stories: Pernell Callaghan and the Impact of Real Estate Virtual Assistants


Pernell Callaghan, a prominent figure within the real estate industry, has seen significant company growth over the past 12 months, a success he attributes largely to the team at ShoreAgents. The real estate virtual assistants provided by ShoreAgents have proven to be an invaluable asset, allowing Callaghan to focus on strategic growth while they handle the day-to-day tasks. He expresses extreme satisfaction with the service and plans to utilize it for other companies within his network. This is a clear demonstration of how hiring real estate virtual assistants can drive cost-effective growth.

Andrew Lochhead: A Testament to the Capabilities of Outsourced Staff


Andrew Lochhead, another satisfied ShoreAgents client, has hired two staff members from the firm, one in Property Management and the other in multimedia. Lochhead is continually amazed by the capabilities of his outsourced team, which is based in the Philippines. He plans to hire even more staff through ShoreAgents in the future, testament to the company’s excellent service and the undeniable benefits of hiring full-time staff versus real estate virtual assistants. This case further illustrates the potential for cost-effective growth when businesses choose to outsource.

Kuahiwi Kahapea: Surpassing Expectations with ShoreAgents

Kuahiwi Kahapea Brick and Timber USA

Kuahiwi Kahapea‘s experience with multiple outsourcing companies has led her to a firm conclusion: ShoreAgents surpasses them all. From the quality of candidates to the ongoing support, Kahapea has found that hiring through ShoreAgents has made the hiring process a breeze. The benefits of hiring real estate virtual assistants from ShoreAgents have not only met but exceeded her expectations, further affirming the cost-effective growth potential of this approach.


The decision to hire full-time staff or real estate virtual assistants is dependent on several factors that are unique to every real estate business. Both hiring strategies come with their own set of benefits that can help drive your business towards achieving cost-effective growth.

Full-time staff members can provide consistency and stability to your business operations. They are physically present in your office, enabling real-time collaboration and communication. They have a deep understanding of your business and can respond quickly to changes or challenges in the real estate market. However, hiring full-time staff also comes with additional costs such as benefits, office space, and equipment.

On the other hand, real estate virtual assistants offer flexibility and cost-effectiveness that can be a game-changer for many businesses. They can handle a wide range of tasks, allowing you to focus on strategic and high-value activities. They are well-versed in using cloud-based tools and productivity management software which can make task delegation more efficient. Furthermore, training programs and tools are available to equip them with the necessary skills to perform their duties effectively.

While both options have their merits, the decision should be guided by your specific business needs, goals, and circumstances. For instance, if cost-effectiveness is a priority, real estate virtual assistants can offer significant savings in terms of overhead costs. Alternatively, if you value real-time collaboration and direct supervision, hiring full-time staff might be more suitable.

In conclusion, there is no one-size-fits-all approach to hiring. The best choice depends on a careful cost-benefit analysis of hiring full-time staff vs. real estate virtual assistants. By understanding the unique needs and objectives of your real estate business, you can make an informed decision that promotes cost-effective growth.

Call to Action

Assessing Your Business Needs

It’s essential to understand, as a real estate company, your unique business requirements and operational workload before making a decision about hiring full-time staff or real estate virtual assistants. It’s crucial to conduct a comprehensive analysis of your business needs, the volume of work, and the specific skills required. This will help you identify whether a full-time employee or a real estate virtual assistant would be the most cost-effective and beneficial choice for your business.

The Advantages of Full-Time Staff

Full-time employees bring a wealth of benefits to any organization. They are fully committed to your company, work in-house, and generally have a profound understanding of your business’s ins and outs. Full-time employees can provide a sense of stability and continuity, which can be particularly valuable in the fast-paced real estate industry.

However, hiring full-time employees also comes with its own set of challenges. These include higher labor costs, the need for office space and equipment, and the responsibility of managing benefits and other employee-related expenses. These factors can significantly increase the overall cost of hiring full-time staff and must be considered in your cost-benefit analysis.

The Benefits of Real Estate Virtual Assistants

On the other hand, real estate virtual assistants offer a flexible, cost-effective solution for real estate companies looking to grow. Virtual assistants work remotely, eliminating the need for office space and equipment. They can be hired on a part-time, full-time, or project basis, depending on your business needs, making them a very adaptable workforce solution.

Real estate virtual assistants are often highly skilled and experienced professionals. They can handle a variety of tasks, from administrative duties to marketing and lead generation. Using productivity tools like ClickUp or Monday, you can manage your virtual team efficiently and effectively, regardless of distance. This can result in time and cost savings for your business, without compromising on quality.

Professional Guidance for Informed Decisions

Deciding between hiring full-time staff and real estate virtual assistants can be a challenging task. Therefore, it’s highly recommended to consult with a professional who can provide guidance and insights based on their experience and knowledge of the industry. This can help you make a well-informed decision that best suits your business needs and contributes to cost-effective growth.

About the Author

Meet Stephen Atcheler, the Managing Director of a Real Estate Virtual Assistant Company. Stephen has been working in the industry since 2013 and has a wealth of experience in making outsourcing work for real estate businesses. He fell in love with real estate at a young age and has been working in the field since 2005. Stephen's passion for real estate and helping other business owners thrive led him to start his own real estate business in 2012, and eventually, to establish a real estate virtual assistant company to take it to the next level. Stephen's wealth of experience and knowledge in real estate and outsourcing make him the perfect person to guide you in setting up your own virtual assistant team. Feel free to reach out to him on Facebook, LinkedIn, Twitter, or Instagram.

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