Table of Contents:

Property Sales
Inside Sales Agent

Inside Sales Agent: Duties, Salary, and Where to Hire

An inside sales agent (ISA) is a real estate specialist responsible for generating and qualifying leads, as well as conducting cold calls. The role of an inside sales agent is to improve the bottom line by ensuring that highly paid agents spend their time only on qualified leads.

An exceptional inside sales agent can significantly impact the success of a real estate agency by efficiently managing the lead-generation process.

What is an Inside Sales Agent?

What is an Inside Sales Agent
An ISA (Inside Sales Agent) Real Estate ISA contacts prospective leads received from many sources to qualify them and get them into the sales pipeline. The individuals utilize CRM software to assist them in managing multiple leads. The individuals also arrange appointments for both listing and buyer agents.

What is the salary of an Inside Sales Agent?

Several factors go into determining an inside sales agent’s real estate salary. These factors include education and experience. Location is the primary salary driver because location determines the cost of living. Real estate agencies in many countries will find significant cost savings by hiring a virtual real estate agent from an offshore location with low labor costs.
ShoreAgents is an offshore real estate staffing solutions company based in the Philippines. The Philippines has low labor costs and a competent, well-educated workforce. A virtual inside sales agent that works from our location in the Philippines will cost less but still produce high-quality leads for your team.

What is the average salary for an Inside Sales Agent?

The table presented below serves as a guide for the average salary of inside sales agents in various countries. However, it should be noted that the figures provided are merely indicative and subject to rapid change.
In the table, the salary amounts listed for most countries do not include additional costs such as government charges, employer contributions, supplemental insurance, or the cost per employer for equipment. The salaries listed for the Philippines, however, do include employment benefits, government charges, and ShoreAgents’ fees. Because these charges are included for the Philippines, your savings will actually be more significant than the table indicates.
As you can see, the expense of engaging a ShoreAgents’ virtual inside sales agent in the Philippines amounts to roughly one-third to one-half of the cost incurred in most other nations. To clarify, for the price of one local employee, it is feasible to recruit two or three of these exceptionally productive virtual team members.
The average salary of an Inside Sales Agent in Australia
Australia Flag

AU

$61,250 AUD

Local

Philippines Flag

PH

$23,956 AUD

based in the Philippines

The average salary of an Inside Sales Agent in New Zealand
New Zealand Flag

NZ

$54,129 NZD

Local

Philippines Flag

PH

$25,958 NZD

based in the Philippines

The average salary of an Inside Sales Agent in United Kingdom
United Kingdom Flag

GB

£29,549 GBP

Local

Philippines Flag

PH

£13,402 GBP

based in the Philippines

The average salary of an Inside Sales Agent in United States of America
USA Flag

USA

$58,714 USD

Local

Philippines Flag

PH

$16,139 USD

based in the Philippines

The average salary of an Inside Sales Agent in Canada
Canada Flag

CA

$41,566 CAD

Local

Philippines Flag

PH

$21,307 CAD

based in the Philippines

The average salary of an Inside Sales Agent in Singapore

SG

$42,912 SGD
Local
Philippines Flag

PH

$22,074 SGD
based in the Philippines

Can an Inside Sales Agent work virtually?

Can an Inside Sales Agent work virtually
Yes, an Inside Sales Agent can absolutely work virtually. With the advancements in technology and the increasing availability of remote work opportunities, many businesses are opting for virtual Inside Sales Agents.
A virtual Inside Sales Agent works remotely, typically from their own home or shared office space, and communicates with clients and prospects through email, phone calls, and video conferencing. This allows businesses to save on office space, equipment, and other overhead costs, while still providing customer service to their clients.
The key is to set realistic expectations and set up your process and technology for the greatest success.
ShoreAgents is experienced at helping customers set up their operations to gain the benefits of a virtual inside sales agent. Here are some things you’ll need to do to ensure the success of your virtual inside sales agent.
  • Invest in a cloud-based task management tool to help you prioritize and manage the daily workload. We can recommend some.
  • Ensure that you have a clearly defined job description and written processes. We can also help you develop these.
  • Establish realistic expectations. We can help you know what to expect and provide coaching for both you and your virtual ISA.
  • Assign someone to drive the inside sales agent.
  • Securing the agreement, support, and commitment from all your team members. With our years of experience, ShoreAgents also can provide advice on how to gain the necessary buy-in.
Upon making a decision to avail the advantages of a virtual inside sales agent, we can aid you in configuring your operations and acquiring the necessary tools to facilitate the process.

Hire an Inside Sales Agent Expert Now!

Local Inside Sales Agent Vs. Virtual Inside Sales Agent

Before deciding to hire a virtual inside sales agent, you’ll likely want to understand the advantages of the virtual inside sales agent compared to the in-person inside agent. Here are the benefits a virtual inside sales agent offers.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The only potential downside to hiring a virtual inside sales agent is that you may have to make some adjustments to your processes. You’ll adjust to the task management software and learn to use hybrid work models so you can include them in real estate team meetings.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The only potential downside to hiring a virtual inside sales agent is that you may have to make some adjustments to your processes. You’ll adjust to the task management software and learn to use hybrid work models so you can include them in real estate team meetings.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The only potential downside to hiring a virtual inside sales agent is that you may have to make some adjustments to your processes. You’ll adjust to the task management software and learn to use hybrid work models so you can include them in real estate team meetings.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The only potential downside to hiring a virtual inside sales agent is that you may have to make some adjustments to your processes. You’ll adjust to the task management software and learn to use hybrid work models so you can include them in real estate team meetings.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The only potential downside to hiring a virtual inside sales agent is that you may have to make some adjustments to your processes. You’ll adjust to the task management software and learn to use hybrid work models so you can include them in real estate team meetings.
The cost differential presents a substantial advantage if you opt to outsource offshore to a destination such as the Philippines, as it guarantees high-quality work at a fraction of the expense incurred for hiring a local inside sales agent.
An inside sales agent specializes in generating, qualifying, and converting leads until they are ready to sell or buy a property.
We possess the capability to supply agents equipped with specialized skills owing to two primary reasons: firstly, our extensive network of contacts in the real estate industry in the Philippines, and secondly, ShoreAgents is the only BPO provider that has a director/day-to-day manager with an extensive background as a real estate agency owner.
Hiring an inside sales agent can be a challenging process, and it is not typically a primary skill for most agency owners. Additionally, it involves locating an appropriate workspace and providing necessary equipment, such as a computer and headset.
In contrast, hiring is our core business, and we possess the necessary expertise. We make the hiring process for a virtual inside sales agent simple for you by performing the recruiting and advertising duties. Furthermore, we set up the workspace with essential equipment, including a computer, two monitors, a headset, and a webcam.
Your responsibility comprises filling out your company profile, specifying your preferred inside sales agent, and responding to any clarifying questions. Subsequently, you should be prepared to interview potential inside sales agents to select the most suitable candidate for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The only potential downside to hiring a virtual inside sales agent is that you may have to make some adjustments to your processes. You’ll adjust to the task management software and learn to use hybrid work models so you can include them in real estate team meetings.
ShoreAgents can coach you and your virtual inside sales agent through the adjustment process. In the long run, the workflow will be second nature.
With all the advantages and only one potential disadvantage, a virtual inside sales agent seems to be the answer. The decision is yours. You determine whether the cost savings, specialized skills, ease, and better retention are worth changing a few aspects of your operation. If you’re ready to hire your inside sales agent, we can help you make the relationship work for your team.

What are the duties of an Inside Sales Agent?

What are the duties of an Inside Sales Agent
The following is a non-exhaustive list of typical duties and responsibilities associated with an inside sales agent in the field of real estate.
  • Prospect for potential leads from several sources
  • Follow up on inbound leads
  • Schedule appointments for listing and buyer agents
  • Entering information into a CRM system to manage and cultivate leads systematically
  • Establishing and maintaining an organized leads system
  • Develop new business opportunities
  • Monitoring sales metrics and performance to meet goals
  • Contacting past clients for potential referrals
Inside sales agents need a positive attitude, the ability to learn various scripts, a confident phone voice, and the ability to work independently. They also need excellent organizational skills, a strong work ethic, and communication skills.

Inside Sales Agent Role

We’ve compiled a list of the primary duties you might assign to your inside sales agent. We’ve checked those that an inside sales agent could perform virtually. We’ve marked those that require an in-house presence with a cross. We’ve marked those that can be completed partially from a virtual location but need some in-person work with both a tick and a cross.
Systematically search for promising business opportunities from diverse channels check circle
Pursue and monitor incoming leads check circle
Schedule appointments for listing and buyer agents check circle
Enter information into a CRM to enable the management of systemized contacts and nurture leads check circle
Develop and ensure an organized system of leads check circle
Creating new business opportunities check circlecancel circle
Track performance and critical sales metrics to ensure goals are met check circle
Contacting potential clients for referrals and building relationships with them check circle
By its very nature, an inside sales agent job is done mostly inside, which means most tasks can be performed anywhere. ShoreAgents can partner with you to hire the best virtual inside sales agent and invest in the tools for their success.

Where to hire an Inside Sales Agent?

Where to hire an Inside Sales Agent
Local hiring is an option. However, recruiting a full-time inside sales agent for real estate requires a considerable amount of time and effort. It takes time away from sales and lead generation work that could improve your bottom line.
Hiring also is generally not an exciting task for producers who love to be selling homes or negotiate commercial or residential real estate deals. The following is a non-exhaustive list of common obligations and tasks associated with the role of an inside sales agent in the field of real estate.
  • Construct a precise and comprehensive job description
  • Ensure compliance with labor laws during the entire process
  • Publish the job description online and promote the job locally and online
  • Screen applications to select the most suitable interview candidates
  • Conduct interviews with applicants
  • Conduct background checks
  • Negotiate the salary and discuss the compensation and benefits package for the role
  • Purchase a computer and locate desk space
  • Extend a job offer to the preferred candidate
It is important to acknowledge the need to proactively foster engagement for your inside sales agent. Neglecting to do so increases the risk of turnover and the need to repeat the hiring process again.
On the other hand, you could partner with ShoreAgents. ShoreAgents is experienced at filling inside sales agent jobs and keeping these agents engaged. ShoreAgents is an offshore staffing firm based in the Philippines. The Philippines has low labor costs, a well-educated workforce of English-speaking people, a culture similar to European culture, and a BPO infrastructure.

Takeaway

In conclusion, the role of an inside sales agent is critical in generating revenue and driving growth for a company. The duties of an inside sales agent vary from lead generation to customer acquisition and retention.
The salary of an inside sales agent typically depends on factors such as experience, location, and industry. Companies can hire inside sales agents through various channels such as job boards, social media, or staffing agencies.
ShoreAgents performs most of the hiring tasks for you. First, we assist you in developing the job description. Then, we leverage our vast network to recruit and advertise the position. We provide you with a list of candidates to interview and allow you to select the best fit for your business.
After recruiting your virtual inside sales agent, we will furnish them with capacious and contemporary office space, a well-equipped workstation, and ongoing real estate education. Moreover, throughout the entire process, we will ensure compliance with all applicable hiring regulations and laws.
Thus, we can assist you in hiring and retaining an exceptional inside sales agent, resulting in cost and time savings for your agency.
ShoreAgents has the potential to save you both time and money by aiding you in the recruitment and retention of a first-rate inside sales agent. Additionally, we offer proficient team members for all domains of the real estate industry.

Are you ready to get started and hire now?

Other Related Property Sales Roles

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