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Inside Sales Agent

An inside sales agent is a specialist in the real estate business who is in charge of lead generation and the qualification of leads. An inside sales agent does a lot of cold calling. An excellent inside sales agent can improve your bottom line by ensuring your more highly paid agents spend their time only on qualified leads.

What is an Inside Sales Agent?

Young Woman With Glasses Office Worker Holding Clipboard Working
  An ISA (Inside Sales Agent) Real Estate ISA contacts prospective leads received from many sources to qualify them and get them into the sales pipeline. They work with CRM software to help them manage many leads. They also schedule appointments for listing and buyer agents.
  An ISA (Inside Sales Agent) Real Estate ISA contacts prospective leads received from many sources to qualify them and get them into the sales pipeline. They work with CRM software to help them manage many leads. They also schedule appointments for listing and buyer agents.
Young Woman With Glasses Office Worker Holding Clipboard Working

What is the salary of an Inside Sales Agent?

Several factors go into determining an inside sales agent real estate salary. These factors include education and experience. Location is the primary salary driver because location determines the cost of living. Real estate agencies in many countries will find significant cost savings by hiring a virtual inside sales agent real estate from an offshore location with low labor costs.
ShoreAgents is an offshore real estate staffing solutions company based in the Philippines. The Philippines has low labor costs and a competent, well-educated workforce. A virtual inside sales agent that works from our location in the Philippines will cost less but still produce high-quality leads for your team.

What is the average salary for an Inside Sales Agent?

The table below is a guide based on the average inside sales agent salary in several countries. It is only a guide, and salaries can change quickly.
In the table, the salary amounts listed for most countries do not include additional costs such as government charges, employer contributions, supplemental insurance, or the cost per employer for equipment. The salaries listed for the Philippines, however, do include employment benefits, government charges, and ShoreAgents’ fees. Because these charges are included for the Philippines, your savings will actually be more significant than the table indicates.
As you can see, the cost of a ShoreAgents virtual inside sales agent in the Philippines is about one-third to one-half of what you’d pay in most other countries. In other words, you could hire two or three of these highly productive virtual team members for the price of one local employee.
The average salary of an Inside Sales Agent in Australia
Australia Flag

AU

$61,250 AUD
Local
Philippines Flag

PH

$23,956 AUD
based in the Philippines
The average salary of an Inside Sales Agent in New Zealand
New Zealand Flag

NZ

$54,129 NZD
Local
Philippines Flag

PH

$25,958 NZD
based in the Philippines
The average salary of an Inside Sales Agent in United Kingdom
United Kingdom Flag

GB

£29,549 GBP
Local
Philippines Flag

PH

£13,402 GBP
based in the Philippines
The average salary of an Inside Sales Agent in United States of America
USA Flag

USA

$58,714 USD
Local
Philippines Flag

PH

$16,139 USD
based in the Philippines
The average salary of an Inside Sales Agent in Canada
Canada Flag

CA

$41,566 CAD
Local
Philippines Flag

PH

$21,307 CAD
based in the Philippines
The average salary of an Inside Sales Agent in Singapore

SG

$42,912 SGD
Local
Philippines Flag

PH

$22,074 SGD
based in the Philippines

Can an Inside Sales Agent work virtually?

Confident Young
Absolutely.
The key is to set realistic expectations and set up your process and technology for the greatest success.
ShoreAgents is experienced at helping customers set up their operations to gain the benefits of a virtual inside sales agent. Here are some things you’ll need to do to ensure the success of your virtual inside sales agent.
  • Invest in a cloud-based task management tool to help you prioritize and manage the daily workload. We can recommend some.
  • Ensure that you have a clearly defined job description and written processes. We can also help you develop these.
  • Set realistic expectations. We can help you know what to expect and provide coaching for both you and your virtual ISA.
  • Assign someone to drive the inside sales agent.
  • Gain buy-in from all your team members. With our years of experience, ShoreAgents also can provide advice on how to gain the necessary buy-in.
Once you decide you want the benefits of a virtual inside sales agent, we can help you set up your operations and acquire the tools you need.

Local Inside Sales Agent Vs. Virtual Inside Sales Agent

Before deciding to hire a virtual inside sales agent, you’ll likely want to understand the advantages of the virtual inside sales agent compared to the in-person inside agent. Here are the benefits a virtual inside sales agent offers.
Cost is a significant advantage if you hire offshore in a location such as the Philippines. You’ll receive quality work, but you’ll pay a fraction of the cost you would pay for the local inside sales agent.
An inside sales agent specializes in generating and qualifying leads and nurturing them until they are ready to sell or buy a property. We can provide you with agents with these highly specialized skills for two reasons. The first is that we have a vast network of contacts within the real estate business in the Philippines. The second is that ShoreAgents is the only BPO provider with a director/day-to-day manager who is an experienced real estate agency owner.
Hiring is a labor-intensive process and isn’t typically a primary skill of most agency owners. You’ll also have to find a space to work and supply them with a computer and headset.
On the other hand, hiring is our core business and we are skilled at it. We make hiring a virtual ISA easy for you because we do the recruiting and advertising. We also set up the workspace with a computer, two monitors, headset, and a webcam.
Your role is to complete your company profile, request your ideal inside sales agent, and answer some clarifying questions. Then, be prepared to interview potential inside sales agents to choose the right one for your agency.
Because real estate staffing is our core business, we understand how to nurture your inside sales agent so they will stick with the job for a long time. Our inside sales agents work in a modern, comfortable work environment with employees with similar roles at other companies. We also provide them with ongoing education.
The only potential downside to hiring a virtual inside sales agent is that you may have to make some adjustments to your processes. You’ll adjust to the task management software and learn to use hybrid work models so you can include them in team meetings. ShoreAgents can coach you and your virtual inside sales agent through the adjustment process. Pretty soon, the workflow will be second nature.
With all the advantages and only one potential disadvantage, a virtual inside sales agent seems to be the answer. The decision is yours. You determine whether the cost savings, specialized skills, ease, and better retention are worth changing a few aspects of your operation. If you’re ready to hire your inside sales agent, we can help you make the relationship work for your team.

What are the duties of an Inside Sales Agent?

Here are some of the more typical duties of an inside sales agent for real estate.
  • Prospect for potential leads from several sources
  • Follow up on inbound leads
  • Schedule appointments for listing and buyer agents
  • Enter information into a CRM to enable the management of systemized contacts and nurture leads
  • Develop and ensure an organized system of leads
  • Develop new business opportunities
  • Track performance and critical sales metrics to ensure goals are met
  • Call past clients for referrals
Inside sales agents need a positive attitude, the ability to learn various scripts, a confident phone voice, and the ability to work independently. They also need excellent organizational skills, a strong work ethic, and communication skills.

Inside Sales Agent Role

We’ve compiled a list of the primary duties you might assign to your inside sales agent. We’ve checked those that an inside sales agent could perform virtually. We’ve marked those that require an in-house presence with a cross. We’ve marked those that can be completed partially from a virtual location but need some in-person work with both a tick and an cross.
Prospect for potential leads from several sources check circle
Follow up on inbound leads check circle
Schedule appointments for listing and buyer agents check circle
Enter information into a CRM to enable the management of systemized contacts and nurture leads check circle
Develop and ensure an organized system of leads check circle
Develop new business opportunities check circlecancel circle
Track performance and critical sales metrics to ensure goals are met check circle
Call past clients for referrals check circle
By its very nature, an inside sales agent job is done mostly inside, which means most tasks can be performed anywhere. ShoreAgents can partner with you to hire the best virtual inside sales agent and invest in the tools for their success.

Where to hire an Inside Sales Agent?

Young Asian Businesswoman Portrait
Local hiring is an option. However, recruiting an inside sales agent for real estate requires considerable time and effort. It takes time away from sales and lead generation work that could improve your bottom line. Hiring also is generally not an exciting task for producers who love to be selling homes or negotiate commercial or residential real estate deals.
Here are the many tasks you’ll have to complete to hire a local inside sales agent:
  • Develop an accurate and comprehensive job description
  • Ensure labor laws are hired throughout the process
  • Post the job description online and advertise the job locally and online
  • Scan applications to choose the best interview candidates
  • Interview applicants
  • Conduct background checks
  • Negotiate salary
  • Buy a computer and find desk space
  • Make a hiring offer

Hiring at ShoreAgents in the Philippines

Also, consider that you’ll also have to creatively find ways to keep your inside sales agent engaged and to provide continuing education. If you fail to keep the agent engaged, they will likely seek a job elsewhere, meaning you have to start the hiring process all over again.
On the other hand, you could partner with ShoreAgents. ShoreAgents is experienced at filling inside sales agent jobs and keeping these agents engaged. ShoreAgents is an offshore staffing firm based in the Philippines. The Philippines has low labor costs, a well-educated workforce of English speaking people, a culture similar to European culture, and a BPO infrastructure.
Also, ShoreAgents performs most of the hiring tasks for you. We help you develop the job description. Then we use our vast network to recruit and advertise the position. We provide you with candidate to interview and let you choose the one who best suits your business. Once you hire your virtual inside sales agent, we’ll provide a spacious modern office for them to work, a well-equipped workstation, and continuing real estate education. Throughout the process, we are responsible for following all the hiring laws and regulations.
We can save you time and money while helping you hire and retain a top-notch inside sales agent.
We are ShoreAgents. We can save you time and money while helping you hire and retain a top-notch inside sales agent. We provide highly-trained team members for every niche of the real estate industry.

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450.39
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14.44
41.34
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554.78
1,588.46
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9.68
35.97
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13.55
50.37
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8.80
32.69
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520.88
1,935.53
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₱1,590.61
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7.08
29.56
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9.91
41.39
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6.43
26.86
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380.97
1,590.61
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€31.07
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₱1,839.75
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9.62
34.19
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13.47
47.87
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8.74
31.07
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517.65
1,839.75
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