Is Hiring a Virtual Property Manager Worth It

Hiring virtual assistants is the new normal, according to Entrepreneur magazine. Companies that support this “new normal” will continue to thrive in the future, the magazine says. The real estate industry is no exception. Hiring a property management virtual assistant can help a real estate firm thrive in the future.

What is a Property Management Virtual Assistant?

A property management virtual assistant is a remote team member who performs all the functions of a property manager. They market properties and handle leasing and maintenance.

What are the Benefits of A Property Management Virtual Assistant?

A property management virtual assistant provides many benefits to your real estate agency.

Frees Up In-House Staff

A property management virtual assistant can handle many day-to-day property management tasks that your in-house staff may be handling currently. For example, a property management virtual assistant can

  • Manage arrears
  • Handle lease renewals
  • List properties online and market them on social media
  • Set up appointments
  • Create invoices and receipts
  • Handle the details of vacates
  • Do basic bookkeeping
  • Handle tenant applications, including screening

Because a virtual assistant can complete so many tasks, hiring a virtual assistant frees up in-house staff time for activities that produce revenue. For example, consider how much income an agency could bring in if the team has more time to communicate with current and future property owner clients.

Saves You Money

saving money

Hiring an offshore virtual assistant can save you a significant amount of money over hiring an in-house team member. You save money with a virtual assistant in three ways. The first is that offshore labor costs are often less. For example, a real estate agency in the United States, United Kingdom, Canada, New Zealand, or Australia that hired a property management virtual assistant in the Philippines would pay only about one-third the local rate. In other words, the agency could employ three virtual assistants for the price of one local assistant.

You also save money because you don’t have to create a workstation for the virtual assistant. They will work in the offices of their offshoring company, which will furnish them with a computer, headset, web camera, desk, chair, and a space to work. You’ll only need to invest in the software tools necessary to communicate with your virtual assistant and manage their work.

Finally, you save money because hiring a virtual property manager through an offshore staffing solutions firm requires less of your time than hiring one in person. You won’t have to do the advertising yourself or cull through hundreds of unsuitable applications. An excellent offshore staffing solutions firm will do that for you and present you with a small group of qualified applicants to interview.

Provides Better Customer Service

The whole focus of the virtual property manager is on property management. They aren’t drawn into other tasks or distracted by people coming into the office needing additional help. They don’t have to worry about keeping appointments outside the office. Because they can focus entirely on property management, they can provide better service to tenants and owners.

Also, unless you manage apartments geared toward senior citizens, most tenants prefer virtual communications to in-person ones. They like the ease of virtual tours, filling out applications online, paying rent, and requesting maintenance through portals. Happy tenants will stay with you longer, and tenant retention is critical for profit retention.

Has Special Skill Sets


A virtual property manager has skills that are very specific to managing properties virtually. They will do the tasks much more efficiently than a team member with a broader job description. A virtual property manager also works in an environment with other virtual assistants and will know the best practices for property management.

Is Hiring a Property Manager Worth It?

Well, consider the benefits. Your in-house team will be free to meet with more property owners, potentially increasing the number of rentals you control. You’ll save money hiring a virtual assistant. A virtual assistant will mean lower labor costs and time savings in hiring. You also won’t need to set up and equip a local workstation.

A property manager is focused only on managing the property. They have a specialized skill set that will make them more efficient at this task than someone performing that duty amid other tasks. A property manager virtual assistant also increases customer satisfaction. They can answer inquiries from property owners and tenants quickly. Also, many tenants prefer the convenience of communicating virtually.

Outsourcing at ShoreAgents in the Philippines

With all the benefits a property manager virtual assistant offers, they definitely are worth the time and money. ShoreAgents, an offshore real estate staffing firm based in the Philippines, can help you find and hire a property manager virtual assistant. The Philippines provides a well-educated, English-fluent workforce that will work for about one-third the salaries of assistants in many Western countries. Partner with us today.


Submit a Comment

Your email address will not be published.

16 − five =

    Fight Fomo! Subscribe Now!

    We are addicted to all things Real Estate! In our newsletter you will receive FREE tips on how to generate more leads, cut costs and automate your business.

    Guest Experts

    CIPS, TRC, Founder and Managing Director of property management business solutions company ireviloution is an international real estate identity who has coached, mentored and trained over a thousand of property management teams and business to success and thousands of individual property management business owners and property managers worldwide.

    Jo-Anne Oliveri

    A co-founder of LockedOn – a powerful, easy-to-use real estate CRM platform that makes listing and selling simple. With over 15 years in software development experience in the real estate industry, Iain has helped create software solutions that have enabled thousands of agents create lasting relationships with their customers.

    Iain French

    He is the Founder of the hugely successful Offer Management Platform, Market Buy, and a career real estate agent spanning 22 years. He has worked in all facets of real estate and has won many awards over the years for Innovation, Sales volume, and office performance. Dave is dedicated to improving the real estate industry and providing agents with the tools they need to survive and thrive in an ever-evolving business environment.

    Dave Stewart

    She is the founder of Rent Roll Starter and specialises in helping independent real estate agents to start and build their own Rent Rolls, using affordable (and sometimes free) marketing and growth strategies.

    Ellen Bathgate

    He is the Co-Founder and CEO of the Melbourne-based proptech start-up Rental Heroes. He is passionate about applying innovative digital solutions to help people connect better. Like many Australians, Ben and his co-founder Dom, have been both tenants and landlords. They founded Rental Heroes because they saw an opportunity to speed up issue resolution and automatically handle common tenant requests 24/7 (everything from a broken dishwasher a to pet requests!). Rental Heroes have launched their AI-chatbot “Alex” - who helps property managers by liaising directly with tenants to handle everyday requests and issues.

    Ben Burton

    With more than 15 years experience as a professional real estate photographer, Brad has a deep understanding of what it takes to showcase a home in its best light. After photographing homes all day and editing them all night, Brad decided to create, which has become the ultimate photo editing portal for everyone from professional photographers, real estate agents, to property managers.

    Brad Filliponi

    With extensive digital experience spanning over 30 years, He is a full-service mobile marketing business specialist and chatbot ninja. Mike helps empower small business owners and real estate agents to achieve marketing success on Facebook by generating leads through conversation.

    Mike has built the marketing platform and designed the Facebook strategy using old school systems so that Real Estate Agency owners can build the most effective marketing lists as well as own the data from advertising and marketing. Following Mike’s vendor paid 12-point strategy over 12 weeks will build a list of over 1,000 prospects segmented into Buyers and Sellers that teaches Facebook who should see your ads in the future.

    Mike Hillsdon

    Sarah has emerged as a highly sought after speaker and panelist on the intersection of artificial intelligence and human systems in real estate. Sarah is passionate about helping agents and organisations to understand this new technology, simply, so they can make confident and informed decisions about how to adapt to a future of work where human and digital resources collaborate.

    Sarah Bell

    Joel is the founder of Property TV and has worked with some of the most innovative companies in Australia, USA and Europe. He is the former CEO of Californian PropTech entity Transmit Data and former CIO for a Silicon Valley technology incubator, Joel has been at the forefront of property marketing and technology for the past 15 years. Joel is also the former CIO of the Australian Property Institute and former Head of Technology for real estate franchise group, Raine & Horne.

    Joel Leslie

    He is a mental skills & mindset coach, and founder of  Jet Xavier Consulting Agency. Jet Xavier has conducted over 4000 elite human performance coaching and training sessions with various real estate agents and major agencies across Australia and overseasHe is a pioneer in the Real Estate industry as his training and coaching techniques bring the latest neuroscience, positive psychology, and elite human performance models to agents and principals helping them to create success at every level.


    Jet Xavier

    He is the founder & CEO of Craig has spent the last 25 years at the forefront of technology, marketing, and business building in Australia and around the world. He has built and sold 2 technology companies to NYSE listed US companies.
    Having worked with Google, Amazon, Telstra as a technology provider to some of the largest Industry brands including REA, Corelogic, LJ Hooker, REIQ, and many others in the Real Estate industry.
    What separates him from most is a rare mix of technology innovation that can be applied to business growth and marketing strategies.


    Craig Deveson

    He is a dynamic and seasoned leader and expert in the world of both technology and property. For over 20 years, Josh has been using his expertise in strategy, product, technology, and marketing to make significant notable transformations in Fintech, PropTech, and the interplay of technology and humans. Josh now leads PropTech start-up company Little Hinges, a world leader in digitising space.


    Josh Callaghan

    He enjoys using construction principles to help businesses grow. He studied Civil Engineering and worked in construction for over a decade. Jarren founded Harvey PM Services to help business owners discover their foundations and turn their blueprints into reality. He is currently working with partners in Australia to shake up the property management world.


    Jarren Harvey

    He is the Chief Digital Strategist at Market Buy – Online Offer Management, he’s a Facebook Certified Professional and has spent the last 30 years working in tech, the last 10 specifically in prop tech. While John spends most of his time building out Market Buy’s digital strategy, he’s also responsible for Check My House Price and has generated over $1.6billion worth of commission leads for agents throughout Australia and New Zealand.


    John Hellaby

    Still want to know more about our services?