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Mortgage Assistant: Duties and Responsibilities

A mortgage assistant assists the mortgage process by managing admin duties. This involves organizing documents and reviewing loan applications with the help of loan officers. They handle customer service duties such as addressing inquiries from clients about their loan applications.

This role plays an important part and requires excellent organizational and logical skills. Most importantly, they should be knowledgeable about the mortgage loan process.

Are you interested in knowing more about the tasks of a mortgage assistant? Would it also be best to hire a mortgage assistant on-site or remotely? This article contains the answers to these questions and is tailored to meet your needs.

We will also highlight and compare the average salary of a mortgage assistant in various countries and the Philippines. At the end of this article, you can make an informed decision about hiring the best candidate for your business.

What is a Mortgage Assistant?

What is a Mortgage Assistant
Mortgage assistants are closely involved with the mortgage team to provide support and assistance throughout the process. Besides ensuring the timely submission of documents, they also play a vital role in ensuring clients’ satisfaction with positive feedback. A mortgage assistant does whatever they can to assist the clients and their team to operate a smooth mortgage process.

What is the salary of a Mortgage Assistant?

The salary for this role differs based on several factors. This includes education level, prior work experience, location, and others. A recent study shows that the entry-level salary of a mortgage assistant in the USA starts at $26,000 yearly.

What is the average salary for a Mortgage Assistant?

In the United States, the average salary of a mortgage assistant is $33,961 annually. Calculating the average salary for this position involves taking into account factors. For instance, the cost of living in the employee’s location, job experience, demand, and others. The average salary for this similar role in Canada is $40,292 CAD ($29,757).
Let’s explore this further and refer to the comparison table below. We compared the salaries for this role in other countries. Note that the salary figures for other countries exclude government fees, insurance, and employer contributions.
On the other hand, the average salary based in the Philippines includes employee benefits, government charges, and ShoreAgents’ fees.
The average salary of a Mortgage Assistant in Australia
Australia Flag

AU

$60,000 AUD

Local

Philippines Flag

PH

$22,092 AUD

based in the Philippines

The average salary of a Mortgage Assistant in New Zealand
New Zealand Flag

NZ

$52,913 NZD

Local

Philippines Flag

PH

$23,556 NZD

based in the Philippines

The average salary of a Mortgage Assistant in United Kingdom
United Kingdom Flag

GB

£25,000 GBP

Local

Philippines Flag

PH

£12,420 GBP

based in the Philippines

The average salary of a Mortgage Assistant in United States of America
USA Flag

USA

$33,961 USD

Local

Philippines Flag

PH

$15,216 USD

based in the Philippines

The average salary of a Mortgage Assistant in Canada
Canada Flag

CA

$40,292 CAD

Local

Philippines Flag

PH

$20,760 CAD

based in the Philippines

The average salary of a Mortgage Assistant in Singapore

SG

$44,007 SGD
Local
Philippines Flag

PH

$19,800 SGD
based in the Philippines
Yes, a mortgage assistant can work remotely with the right work setup and equipment! The good news is that ShoreAgents does the heavy lifting for you and provides the perfect work setup. We not only comprehend the necessary skills for success in this position, but we will also provide guidance on the following:
  • A well-written job description
  • Support from your existing staff
  • Establish well-defined and user-friendly protocols
  • Utilize a cloud-based task management platform to manage your assistant’s daily tasks and workflow
  • Assign a team member to oversee and direct the assistant’s work
  • Set reasonable expectations

Can a Mortgage Assistant work virtually?

Can a Mortgage Assistant work virtually
Yes, a mortgage assistant can work remotely with the right work setup and equipment! The good news is that ShoreAgents does the heavy lifting for you and provides the perfect work setup. We not only comprehend the necessary skills for success in this position, but we will also provide guidance on the following:
  • A well-written job description
  • Support from your existing staff
  • Establish well-defined and user-friendly protocols
  • Utilize a cloud-based task management platform to manage your assistant’s daily tasks and workflow
  • Assign a team member to oversee and direct the assistant’s work
  • Set reasonable expectations

Hire a Mortgage Assistant Expert Now!

Local Mortgage Assistant Vs. Virtual Mortgage Assistant

So it boils down to the question, should you hire locally or virtually? Recruiting mortgage assistants locally is associated with high labor expenses. Although there can be better coordination of tasks when working together in person.
But this is where ShoreAgents step in and improve the entire process. Mortgage assistants working with other virtual assistants in a collaborative setup can share best practices. Therefore, they also ensure top-notch results.
Hiring a virtual candidate has never been this easier in the digital era. Check out the advantages of hiring a virtual mortgage assistant:
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
No need to worry about providing facilities and necessary equipment for the mortgage assistant role! ShoreAgents provides a fully equipped workspace. This includes a personal computer, dual screens, a headset, and a webcam.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
No need to worry about providing facilities and necessary equipment for the mortgage assistant role! ShoreAgents provides a fully equipped workspace. This includes a personal computer, dual screens, a headset, and a webcam.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
No need to worry about providing facilities and necessary equipment for the mortgage assistant role! ShoreAgents provides a fully equipped workspace. This includes a personal computer, dual screens, a headset, and a webcam.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
No need to worry about providing facilities and necessary equipment for the mortgage assistant role! ShoreAgents provides a fully equipped workspace. This includes a personal computer, dual screens, a headset, and a webcam.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
No need to worry about providing facilities and necessary equipment for the mortgage assistant role! ShoreAgents provides a fully equipped workspace. This includes a personal computer, dual screens, a headset, and a webcam.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
No need to worry about providing facilities and necessary equipment for the mortgage assistant role! ShoreAgents provides a fully equipped workspace. This includes a personal computer, dual screens, a headset, and a webcam.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
No need to worry about providing facilities and necessary equipment for the mortgage assistant role! ShoreAgents provides a fully equipped workspace. This includes a personal computer, dual screens, a headset, and a webcam.
Expect high-quality support at a significantly lower cost for a virtual mortgage assistant compared to the USA and other nations. Particularly if you hire offshore in the Philippines, it's certainly budget-friendly.
Hiring a local assistant will require you to spend time and energy interviewing & filtering the best candidates. With ShoreAgents, completing your company profile and a work order for your mortgage assistant is all you need to do. Recruitment, workspace, and computer provision are all handled by us.
Our experts will contact you, ask questions, and assess if your business needs and goals are being met. After that, they will introduce you to the qualified candidates for an interview!
At ShoreAgents, our mortgage assistants work in a pleasant work environment. We also provide them with regular training to ensure they feel engaged at work.
No need to worry about providing facilities and necessary equipment for the mortgage assistant role! ShoreAgents provides a fully equipped workspace. This includes a personal computer, dual screens, a headset, and a webcam.

What are the duties of a Mortgage Assistant?

What are the duties of a Mortgage Assistant
An effective mortgage assistant is generally responsible for the following duties:
  • Assist in the loan application process such as collecting documents and reviewing the borrower’s information
  • Maintaining and updating the records on the mortgage company’s database
  • Interact with clients regarding their inquiries and follow up on documentation if necessary
  • Perform secondary reviews of disclosure statements prior to closing

Mortgage Assistant Role

Mortgage assistants play a crucial role in reviewing borrower information. Check out the list below to identify the roles of a mortgage assistant.
Each task on the list is marked with either a tick or a cross. Tasks with a cross mark mean that they can only be done by an on-site worker. While the ones with both a tick and a cross require some physical presence but can be mostly accomplished virtually.
Review financial documents such as credit reports, household income, and mortgage statements, and prepare loan packages check circle
Schedule appointments with clients to respond to inquiries and provide a step-by-step guide for the loan application processcheck circlecancel circle
Preparing files for the HMDA (Home Mortgage Disclosure Act) and submit for auditingcheck circle
Assist during the loan closing procedure by being a mediator between borrowers, loan officers, and other parties involved in the processcheck circlecancel circle
Interview borrowers to assess their capability for loan or mortgagecheck circlecancel circle
Handling mortgage delinquencies and mortgage servicing such as managing escrow accounts and collecting mortgage paymentscheck circle
Assist borrowers by handling Homeowner Assistance Fund (HAF programs) and other assistance programscheck circle
Need help in building a job description to hire a virtual mortgage assistant without going through a lot of complex processes? ShoreAgents will help you experience the ease of hiring a pool of talented virtual mortgage assistants.

Where to hire a Mortgage Assistant?

Where to hire a Mortgage Assistant
To put it simply, you can hire a mortgage assistant locally if you have the liberty of time and budget. You also have the option to hire candidates on online platforms such as LinkedIn and Indeed among others. Other recruiters also publish job openings on social media platforms for wider engagement.
But before advertising the role on job boards, you must complete several steps. This includes creating a job description and screening applications. Not to mention that you still have to conduct initial and final interviews before making a final decision.
You can hire a mortgage assistant with the help of ShoreAgents, the real estate outsourcing agency! Here are some of the perks of partnering with ShoreAgents:
  1. Worry-free recruitment process following strict compliance with local labor laws
  2. Low labor costs with a larger pool of qualified candidates
  3. Well-written job descriptions, job advertisements, and summarized application reviews
  4. Working in a spacious and modern office with a computer and other work equipment

Takeaway

In summary, hiring a mortgage assistant locally may not be an ideal option due to several reasons. Particularly if you’re looking for cost-efficient strategies! As we live in the digital era, trusted agencies such as ShoreAgents simplify the recruitment process for you. Through our expert solutions, hiring a mortgage assistant and other roles needed for the success of your business is made easier.

Are you ready to get started and hire now?

Other Related Mortgage Companies Roles

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