OurProperty

OurProperty Logo
OurProperty Logo

OurProperty is a cloud-based property management platform that automates repetitive tasks, increases work efficiency, reduces stress, and improves communication. With dedicated portals and apps for tenants, landlords, and tradespeople, OurProperty offers one intelligent solution for every aspect of your property management business.

This platform includes features such as maintenance management, inspections, arrears management, tenant acquisition, payments, lease management, and compliance. OurProperty also offers a state-of-the-art PM Inspect app for completing inspections and maintenance requests on the go.

Trusted by some of the most progressive businesses in Australia, OurProperty has been shown to increase profits, improve client experience, and lower stress. The dedicated team of experts is standing by to help with education, training, and support.

OurProperty is a comprehensive property management platform that offers a wide range of features to help streamline and simplify the property management process. Some of the key features include tenant acquisition, lease creation, maintenance management, payments, inspections, arrears management, compliance management, and more. The platform also includes a tenant app, campaign manager, and a dedicated arrears algorithm. Additionally, the platform offers features such as automatic reminders and alerts for compliance tasks, easy tracking and reporting to monitor the compliance status of all properties, and storage of all communications related to compliance. Overall, OurProperty provides a one-stop solution for property managers, making it easy to manage properties, tenants, and compliance with industry regulations.

The pricing for OurProperty includes a one-time cost of $2,950 which covers setup, onboarding, and training. This includes 20 personalised Zoom sessions with an automation specialist, data connection and import for one database, data audit and report for data cleansing, assistance with tradie onboarding, compliance data import, and 24/7 access to the OurProperty Online Training Academy. Additionally, there are fees for trades (2% fee paid by tradies, capped at $20 per invoice), SMS charges (12c per fully populated and automated SMS sent), maintenance outside of the platform (50c per invoice managed via OurProperty but invoiced outside of platform), and eSignature ($1 per document bundle regardless of the number of signatories).

About OurProperty

OurProperty is a cloud-based property management platform that automates repetitive tasks, increases work efficiency, reduces stress, and improves communication. With dedicated portals and apps for tenants, landlords, and tradespeople, OurProperty offers one intelligent solution for every aspect of your property management business.

This platform includes features such as maintenance management, inspections, arrears management, tenant acquisition, payments, lease management, and compliance. OurProperty also offers a state-of-the-art PM Inspect app for completing inspections and maintenance requests on the go.

Trusted by some of the most progressive businesses in Australia, OurProperty has been shown to increase profits, improve client experience, and lower stress. The dedicated team of experts is standing by to help with education, training, and support.

OurProperty Features

OurProperty is a comprehensive property management platform that offers a wide range of features to help streamline and simplify the property management process. Some of the key features include tenant acquisition, lease creation, maintenance management, payments, inspections, arrears management, compliance management, and more. The platform also includes a tenant app, campaign manager, and a dedicated arrears algorithm. Additionally, the platform offers features such as automatic reminders and alerts for compliance tasks, easy tracking and reporting to monitor the compliance status of all properties, and storage of all communications related to compliance. Overall, OurProperty provides a one-stop solution for property managers, making it easy to manage properties, tenants, and compliance with industry regulations.

OurProperty Pricing

The pricing for OurProperty includes a one-time cost of $2,950 which covers setup, onboarding, and training. This includes 20 personalised Zoom sessions with an automation specialist, data connection and import for one database, data audit and report for data cleansing, assistance with tradie onboarding, compliance data import, and 24/7 access to the OurProperty Online Training Academy. Additionally, there are fees for trades (2% fee paid by tradies, capped at $20 per invoice), SMS charges (12c per fully populated and automated SMS sent), maintenance outside of the platform (50c per invoice managed via OurProperty but invoiced outside of platform), and eSignature ($1 per document bundle regardless of the number of signatories).

Can a virtual assistant use OurProperty to assist a property management business?

A property management virtual assistant using OurProperty can assist a property management business in various tasks such as:

  • Tenant Acquisition: Acquire new tenants by using the platform’s tenant acquisition feature.
  • Lease Creation: Create, manage, and renew lease agreements with the platform’s lease creation feature.
  • Maintenance Management: Schedule and track maintenance requests, manage vendors and contractors with the platform’s maintenance management feature.
  • Payments: Process rent payments, manage accounts payable and receivable with the platform’s payments feature.
  • Inspections: Conduct property inspections with the PM Inspect app and manage the inspection results with the platform’s inspections feature.
  • Arrears Management: Manage arrears with the platform’s arrears management feature, which includes a dedicated arrears algorithm.
  • Compliance Management: Ensure compliance with industry regulations by using the platform’s compliance management feature, which includes automatic reminders and alerts for compliance tasks.
  • Tenant App: Communicate with tenants through the tenant app provided by the platform.
  • Campaign Manager: Promote properties through various channels with the platform’s campaign manager.
  • Reporting: Generate reports to monitor the performance and compliance status of properties with the platform’s reporting feature.

OurProperty Reviews

OurProperty Reviews

David M.
David M.
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Navigation of the online portals are poor with warnings from antivirus and chrome of unsafe domain. Navigation difficult due to sloppy landing page design and functional usage. Little options for payment of either post office visitation or direct debit at a fee. Cheaply designed with ill thought out user interface workabilty. Expect to find yourself scratching your head to move through webpages that is very time consuming which is what they advertise is the very benefit of purchase. They need to pull up their socks to win over hearts.
Emily I.
Emily I.
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Tenant app allows me to change my paid to date, how I pay, access to my ledger at any time, entry report so i can review before my inspections. Makes the tenancy process much easier than systems used by my past agents - where I just feel left in the dark and only told something if there is a problem. I appreciate the transparency.
Alexander I.
Alexander I.
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Applications are easy for me. I had to go to work and pick up where I left off. Started on my laptop and then completed on my mobile - took me to the last page I was on and I continued and submitted my application in just a few mins.
Brad F.
Brad F.
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Keep getting annoying text messages & I have never been with this company
Snippets D.
Snippets D.
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This is the least intuitive system i have ever used. not only do errors appear when the information is filled out correctly, fields that are optional also get flagged as "required". If you are a realtor, please avoid using this as applying for rentals is frustrating enough without adding 900 system errors into the mix. Also, toddlers generally do not have emails. This is a required field. Adding a "shared" email only works once and then you have to start using fake email addresses.
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