I tried multiple companies before finally using ShoreAgents and I wish I did from the start, because there is really no compare. They are heads and shoulders above the rest! Highly recommended!
I have used ShoreAgents successfully to support my Real Estate Sales business for 5 years in which 4 and a half of those were with the same VA. I recently replaced my VA as she had some other opportunities and I must say I am amazed that in a short time my new VA is up to speed and if not doing more!
Outsourcing will change the dynamic of your business and certainly make your way more competitive in this very demanding market.
We have 2 staff with ShoreAgents one in Property Management and one in multimedia. We are constantly blown away by the capabilities of our team in the Philippines and we will be hiring more staff with ShoreAgents in the future! The whole team there are legends.
"As someone who owns a thriving Real Estate Training and Recruitment company, I know the importance of having things run smoothly behind the scenes. Hiring a VA has been a game-changer for me in achieving this. Although it took some initial effort to set up, having marketing tasks consistently handled on autopilot has resulted in significant success. I am truly grateful to ShoreAgents for providing an excellent VA service that I would highly recommend to anyone looking to streamline their business operations."
"I’ve been referring my real estate friends to ShoreAgents for many years now with great success. Their systems and real estate industry experience set them apart from the rest. Plus recent advances in new technology and AI make things even better."
The support from Stephen and the team has been absolutely sensational. Outsourcing really allowed me to streamline what I do, particularly with my back office out of things which takes a lot of time off me, and allows me to focus on the role that I need.
"We are loving our new VA its only been 2 weeks but we should have done it years ago."
We've had almost a 25% increase in volume of appraisal listings and sales. I could recommend ShoreAgents more highly enough just to further improve the efficiency and effectiveness of how you work.
Working with ShoreAgents has been a great experience, we've been able to scale and grow thanks to their reliable and experienced agents. The ShoreAgents team has become a key part of our operations and our onshore staff have full faith that things are taken care of so they can focus on what they do best here.
We hired 1 agent with ShoreAgents as a trial before we commit to hiring more in other areas of our business. Our first hire has blown our expectations out of the water as he is accurate, pays attention to detail and picks things up way faster than we anticipated. We highly recommend them so far and look forward to our future hires with them!
We've used multiple Outsourcing companies and ShoreAgents has surpassed our expectations by far. From the quality of candidates we receive to the ongoing support, and everything in between. Kath and Mark have made the hiring process a breeze. We're so thankful to work with an amazing team!
"ShoreAgents certainly helped me get my business into that mode of working with some outsourced workers and helping me to work on the go."
ShoreAgents introduced us to systems and processes that have enabled us to streamline procedures that are checked off and completed almost without supervision. These are the great benefits that ShoreAgents has been able to offer us.
ShoreAgents has been a great support in terms of training and setting us up on new systems, getting processes in place to make our outsourcing most effective.
We have hired freelancers in the past however it was unreliable with a lot of inconsistency. We searched Google for other options and came across ShoreAgents in which we are glad we did. The recruitment process was so smooth as they presented us with thoroughly prequalified candidates to interview. We chose our first agent, and we are extremely impressed with her dedication to her work not to mention quality. We will be looking to ShoreAgents for many more roles in the future.
The whole Outsourcing process at ShoreAgents has been amazing—starting from recruitment to processing, onboarding, HR, and everything in between.
"Shore Agents offer a first class outsourcing service. Their efficient, proactive approach to customer service makes the whole process easy. The support given to their clients and to the employees alike has given me the confidence I needed to work with an outsourcing company. Highly recommended."
The team at ShoreAgents has been crucial for our company growth over the past 12 months. We are extremely happy with the service and will be using them for other companies in our network.
For many businesses, the Philippines is a logical choice to source offshore staff. English is widely spoken throughout the country, and the education level within urban areas is very high. The country is bursting with a highly-skilled workforce. Filipino people are keen to develop long working relationships with companies in the USA, Australia, the UK, New Zealand, and Canada. The outsourcing industry has been established in the Philippines since the 1990s, and there is a smorgasbord of agencies that can help businesses find their perfect offshore solution. This combination of excellent English, a highly-skilled workforce, and a well-established offshoring model makes the Philippines the number one place for your outsourcing needs.
Naturally, you want your offshore staff to have excellent English. Even if they aren’t taking calls, their written communication needs to be flawless. The Philippines has one of the highest rates of English proficiency outside of Europe and the English-speaking world. For a country that’s smack-bang in the middle of Asia and the Pacific, it has an enviably high level of English comprehension. Filipinos start learning English in school, and all government business, notices, and documentation are in English. It’s common for younger people to speak in a mix of Tagalog and English - known as Taglish - because English is just such a regular part of their day-to-day life.
The Philippines has an enviable workforce of over 45 million people, with a significant proportion of highly skilled workers. Many young Filipinos take advantage of tuition-free technical schools and state colleges to boost their education. The government recognizes that a skilled workforce is a valuable asset and has introduced policies and incentives to encourage Filipinos to stay in school longer, gaining both broad and specialized skills. The benefit to the business is an exceptional pool of talent you can tap into to find your perfect employee or offshore team.
The Philippines was under Spanish rule for 300 years, and most Filipinos are Catholic as a result. The Americans then followed and ruled for nearly 50 years. This has had a huge effect on the archipelago. Despite being part of Asia, the Philippines can feel very European, with a strong focus on food and family. Holidays like Christmas and New Year are very important, and dishes like fried chicken, spaghetti, and Spam (yes, Spam) are popular. The cities don’t give you the same culture shock as you find in parts of India or China.
Filipinos think nothing of starting work at 4 am for a client if that’s what the timezone dictates. Living near the equator means that Filipino people are used to getting up early or starting late in the evening to avoid the hot midday sun. It’s not uncommon to see groups of family members taking a stroll in the park at 3 in the morning or doing house repairs at 10 at night. You’ll find that Filipino workers can adapt easily to whatever timezone your business operates in - meaning you can even offer 24-hour support to your customers.
Many people couldn’t point to the Philippines on a map – you’ll find it below China, to the east of Vietnam, and about 5 hour’s flight north from Sydney. The Philippines is close to Asia, Australia, and the Pacific and is more or less the center of the Asia-Pacific region. That’s handy for any businesses with dealings in that area.
Although it offers excellent education opportunities, the Philippines has a very low cost of living. This translates into an economical offshore staffing solution for your business. For example, a Senior IT Developer with ten years of experience comes at a fraction of the cost of a developer you can hire locally. You can hand your administrative tasks over to someone with an MBA for the cost of an onshore junior staff member. Economical doesn’t mean cheap, and it doesn’t mean low quality. What you get are highly-qualified people who are perfectly aligned with your business. The staffing costs represent a significant saving to your business, which means you can either hire someone with more experience than you could otherwise afford or take on extra staff at busy times.
Real estate is such a people-oriented industry that it can be tricky sometimes for business owners to understand how they can use outsourcing. Anything that is currently being done on a computer in your office can be outsourced. Accounting, placing ads, designing displays, photo editing, writing reports, organizing appointments, setting up inspections, following up rent arrears, negotiating with tradespeople, reconciling invoices, managing social media, Facebook messaging… The list is endless. Here are just a few examples that are a good start if you’re considering real estate outsourcing for the first time.
Real estate is such a people-oriented industry that it can be tricky sometimes for business owners to understand how they can use outsourcing. Anything that is currently being done on a computer in your office can be outsourced. Accounting, placing ads, designing displays, photo editing, writing reports, organizing appointments, setting up inspections, following up rent arrears, negotiating with tradespeople, reconciling invoices, managing social media, Facebook messaging… The list is endless. Here are just a few examples that are a good start if you’re considering real estate outsourcing for the first time.
Get your salespeople away from their computers by giving them their very own virtual assistant. Your real estate VA will set up appointments, answer general inquiries, research potential leads, take care of data entry and compliance, and ensure your sales pros are doing what they do best – talking to owners and buyers and getting sales done.
Many real estate business owners dream of doing better at social media, having more visually stunning branding, developing individual presentation kits for clients, or even of going viral. But you probably don’t have the resources to invest in a graphic designer or someone to oversee the whole process. With your offshore marketing coordinator, you can finally make these things happen.
Balancing your books is probably one of the most important parts of your business – you need to know how much money is coming in and going out! It’s a highly process-driven role that is perfectly suited for outsourcing. Your offshore bookkeeper will process invoices and payments, reconcile transactions to the correct account codes, chase up outstanding payments, and keep your trust accounting software 100% up to date. This leaves your onshore accountant or financial controller free to focus on budgeting, forecasting and reporting so that you know how and where your money is being spent – and what you can do smarter.
With its highly-skilled English-speaking and flexible workforce, the Philippines is the perfect place to find your offshore staffing solution. Working with an agency or BPO will reduce the risk to your business while still giving you access to brilliant and cost-effective staff. The offshoring business is well-established in the country, and it’s easy to find reputable agencies to help you find anyone, from a one-off virtual assistant to a team of property management administrators or an army of marketing pros. If you are interested in growth for your real estate business, you must look at offshore real estate staff. And the number one place to start is in the Philippines.
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