What is a property management virtual assistant?

A property management virtual assistant is a dedicated virtual assistant who works for your property management department from an office in the Philippines. They can work during your normal working hours or outside, depending on your needs. They are a secure and hardworking staff member who is there to make your PM team more streamlined.

What tools are property management virtual assistants familiar with?

Property management virtual assistants are familiar with a variety of property management software including 360Workplace, Appfolio, Buildium, Planon solutions, and others. They can also work with any unique management software programs that are customized for your business.

What can a property management virtual assistant do?

A property management virtual assistant can help with every step of the property management flow including onboarding new landlords and properties, advertising, prospecting tenants, leasing properties, carrying out inspections, dealing with repairs, and lease renewals, vacates, and relisting. They can also help with administrative tasks such as completing documentation, onboarding clients into systems, and managing trust account software.

How do you manage your outsourced property management virtual assistant?

One of the best tools to manage your PMVA is by using software such as ClickUp. It allows for task allocation and simple workflows to make the management of your offshore team more efficient.

What is the process and procedure for property management outsourcing?

The success of hiring a PMVA is dependent on having procedures and processes in place. It is important to invest time into the management of your business to ensure that the experience of outsourcing your property management is successful. Having a clear system in place will free up the valuable time of your local staff and allow them to focus on more important tasks.

Property Management Virtual Assistant

Working with ShoreAgents has been a great experience, we've been able to scale and grow thanks to their reliable and experienced agents. The ShoreAgents team has become a key part of our operations and our onshore staff have full faith that things are taken care of so they can focus on what they're they do best here.

Brett Ayles

Reside Real Estate, AU

We hired 1 agent with ShoreAgents as a trial before we commit to hiring more in other areas of our business. Our first hire has blown our expectations out of the water as he is accurate, pays attention to detail and picks things up way faster than we anticipated. We highly recommend them so far and look forward to our future hires with them!

Jonathan Curreri

Crowdcopia, USA

The support from Stephen and the team has been absolutely sensational. Outsourcing really allowed me to streamline what I do, particularly with my back office out of things which takes a lot of time off me, and allows me to focus on the role that I need.

Jason Gard

Jason Gard Real Estate, AU

ShoreAgents introduced us to systems and processes that have enabled us to streamline procedures that are checked off and completed almost without supervision. These are the great benefits that ShoreAgents has been able to offer us.

Kevin Turner

Real Estate Talk / Real Estate Uncut, AU

We've had almost a 25% increase in volume of appraisal listings and sales. I could recommend ShoreAgents more highly enough just to further improve the efficiency and effectiveness of how you work.

Levi Turner

Bellarine Property, AU

"ShoreAgents certainly helped me get my business into that mode of working with some outsourced workers and helping me to work on the go."

Peter Forbes

#1 Property Centre, AU

The whole Outsourcing process at ShoreAgents has been amazing—starting from recruitment to processing, onboarding, HR, and everything in between.

Tash Poole

BoxBrownie, AU

I tried multiple companies before finally using ShoreAgents and I wish I did from the start, because there is really no compare. They are heads and shoulders above the rest! Highly recommended!

Cindy Armour-Helm

Better Homes and Gardens Real Estate Capital Area, USA

We have 2 staff with ShoreAgents one in Property Management and one in multimedia. We are constantly blown away by the capabilities of our team in the Philippines and we will be hiring more staff with ShoreAgents in the future! The whole team there are legends.

Andrew Lochhead

Century 21 Rich River Real Estate, AU

"Shore Agents offer a first class outsourcing service. Their efficient, proactive approach to customer service makes the whole process easy. The support given to their clients and to the employees alike has given me the confidence I needed to work with an outsourcing company. Highly recommended."

Phil Knight

AGENT in a Box, AU

"We are loving our new VA its only been 2 weeks but we should have done it years ago."

Luke Newton

LockedOn, Australia

Outsourcing will change the dynamic of your business and certainly make your way more competitive in this very demanding market.

Steve Lovegrove

Professionals McDowell Real Estate, NZ

ShoreAgents has been a great support in terms of training and setting us up on new systems, getting processes in place to make our outsourcing most effective.

Christel Renton

Mi Property Group, AU

We have hired freelancers in the past however it was unreliable with a lot of inconsistency. We searched Google for other options and came across ShoreAgents in which we are glad we did. The recruitment process was so smooth as they presented us with thoroughly prequalified candidates to interview. We chose our first agent, and we are extremely impressed with her dedication to her work not to mention quality. We will be looking to ShoreAgents for many more roles in the future.

Jon Beaulieu

JBMP Group, USA

I have used ShoreAgents successfully to support my Real Estate Sales business for 5 years in which 4 and a half of those were with the same VA. I recently replaced my VA as she had some other opportunities and I must say I am amazed that in a short time my new VA is up to speed and if not doing more!

Property Management Virtual Assistant

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