Real Estate Admin The Pain of All and How to Overcome It

Real Estate Admin: The Pain of All and How to Overcome It

Stephen Atcheler
Stephen Atcheler


Real estate businesses are no strangers to the challenges of administrative work. The industry is riddled with complex processes, paperwork, and time-consuming tasks that can distract from the primary goal: selling and managing properties. This article will discuss why admin work is a pain for real estate businesses, the prospects of AI replacing admin tasks, the difficulty in finding local staff for admin roles, finding affordable admin support, the benefits of outsourcing real estate admin tasks to the Philippines, choosing the right outsourced worker, and partnering with a reliable BPO supplier.

Why is Admin Such a Pain for Real Estate Businesses?

  1. Time-consuming: Administrative tasks, such as data entry, contract preparation, and appointment scheduling, can consume a significant amount of time, preventing agents from focusing on core business activities.
  2. Complexity: Real estate transactions often involve multiple parties and require adherence to strict legal and regulatory guidelines, adding to the complexity of admin work.
  3. Staffing Challenges: It can be difficult to find local staff who are passionate about administrative work and possess the necessary skills to excel in a real estate environment.

Can Admin Ever Be Completely Replaced by AI in Real Estate?

Can Admin Ever Be Completely Replaced by AI in Real Estate

While AI and automation technologies have made significant strides in recent years, they are unlikely to completely replace human involvement in real estate admin tasks. AI can streamline and automate repetitive tasks, but human intervention is still necessary for decision-making, problem-solving, and handling unique or complex situations. However, AI can complement human efforts by increasing efficiency and reducing the workload.

Why is it so Hard to Find Local Staff with Career Dreams to Conduct Admin Work for a Real Estate Business?

Local job seekers often view administrative work as monotonous, low-paying, and lacking in career advancement opportunities. Moreover, real estate businesses may struggle to attract top talent due to competition from other industries and the perception of admin roles as temporary or entry-level positions.

Where Do You Find Affordable Admin Support for a Real Estate Business?

One effective solution for affordable admin support is outsourcing. By hiring virtual assistants from countries with lower labor costs, such as the Philippines, real estate businesses can access skilled workers at a fraction of the cost of hiring locally.

Real Estate Admin Staff from the Philippines

Real Estate Admin Staff from the Philippines

The Philippines has become a popular destination for outsourcing real estate admin staff due to its talented workforce, strong English language proficiency, and cultural compatibility with Western countries. Filipino virtual assistants can provide a range of admin services, such as data entry, transaction coordination, document management, and customer support.

How to Choose the Right Outsourced Worker for Your Real Estate Business

  1. Identify your specific needs: Determine which admin tasks you need assistance with and the skills required to perform them.
  2. Evaluate experience: Look for candidates with relevant real estate experience and a proven track record in administrative roles.
  3. Assess communication skills: Strong English language skills and effective communication are essential for successful collaboration with your outsourced worker.
  4. Check references: Request and verify references to ensure the candidate has a history of reliability and professionalism.
  5. Conduct interviews: Hold interviews to gauge the candidate’s suitability for your business and their ability to work well with your team.

What Tasks Can They Complete?

Outsourced real estate admin staff can complete any task that can be done online or over the phone, such as:

  1. Data entry and management
  2. Scheduling appointments and managing calendars
  3. Preparing contracts and other legal documents
  4. Coordinating transactions and liaising with relevant parties
  5. Providing customer support and handling inquiries

How Do You Find the Right BPO Supplier to Provide Staff?

  1. Research: Look for reputable BPO suppliers with experience in the real estate industry and positive client testimonials.
  2. Evaluate service offerings: Compare the range of services offered by different BPO suppliers to ensure they align with your business needs.
  3. Assess communication and support: Choose a supplier that provides effective communication channels, such as a dedicated account manager, and offers ongoing support to ensure a successful partnership.
  4. Security and compliance: Ensure the BPO supplier adheres to strict data security protocols and complies with relevant industry regulations to protect your business information.
  5. Pricing: Compare the pricing structures of various BPO suppliers to find one that fits your budget while still delivering quality service.

What Do You Need to Get Started?

  1. Clear objectives: Establish your goals and expectations for outsourcing real estate admin tasks. This will help you determine the specific tasks to delegate and the desired outcomes.
  2. Comprehensive onboarding: Develop an onboarding plan to familiarize the outsourced worker with your company culture, policies, and procedures, as well as the tools and systems they will use.
  3. Training materials: Provide training materials, such as manuals, videos, or webinars, to ensure the outsourced worker has the necessary knowledge and skills to perform their tasks efficiently.
  4. Communication channels: Set up regular communication channels, such as email, phone calls, or video conferences, to maintain open lines of communication and monitor progress.
  5. Performance evaluation: Establish performance metrics and conduct regular evaluations to ensure the outsourced worker meets your expectations and contributes to your business’s success.


Admin work can be a significant pain for real estate businesses, but outsourcing to the Philippines can provide an affordable and effective solution. By partnering with a reliable BPO supplier and choosing the right outsourced worker, you can streamline your admin processes, reduce costs, and free up time to focus on core business activities. With the right planning and execution, outsourcing real estate admin tasks can significantly enhance the efficiency and profitability of your business.

About the Author

Meet Stephen Atcheler, the Managing Director of a Real Estate Virtual Assistant Company. Stephen has been working in the industry since 2013 and has a wealth of experience in making outsourcing work for real estate businesses. He fell in love with real estate at a young age and has been working in the field since 2005. Stephen's passion for real estate and helping other business owners thrive led him to start his own real estate business in 2012, and eventually, to establish a real estate virtual assistant company to take it to the next level. Stephen's wealth of experience and knowledge in real estate and outsourcing make him the perfect person to guide you in setting up your own virtual assistant team. Feel free to reach out to him on Facebook, LinkedIn, Twitter, or Instagram.

Submit a Comment

Here Are Other Articles You May Like

Powering Global Brands

Hear what our members have to say

ShoreAgents Logo

Find out more about how it works?

Find out more about how it works
ShoreAgents Logo

How much does it cost?

How much does it cost


ShoreAgents Logo

Are you ready to hire
One Agent?

ShoreAgents Logo

Do you need to build a

ShoreAgents Logo