Property Me, why I made the switch for my Real Estate Business

Property Me, why I made the switch for my Real Estate Business

A lot of things change when you decide to outsource and take on a real estate virtual assistant. Yeah, you’ve heard me say that it’s great for your business and you can get a lot more done. But the main thing that needs to change is your technology.

You can’t have everything on a physical computer when your staff are in a completely different country.

That was why I decided to switch to Property Me.

Working remotely is very different to having all your staff onsite. You need to become a master of using the web for things like file sharing and access. That means getting rid of your server-based trust account software console. It just doesn’t make sense to use server-based tech when you’re working globally.

 

dashboard

image source: propertyme.com.au

 

My outsourcing journey started as a way to reduce costs and increase efficiencies. People often don’t realise just how much more efficient your staff can be with their own dedicated real estate VA. I was able to relieve my property managers from tasks that they were way too valuable to be doing, like sending out entry notices, lease renewals and processing applications. Those are things that should be done by someone who is just as smart, but costs less, i.e. a virtual property management assistant.

But starting on that journey meant changing up my tech. I had to get rid of my server-based applications. I hadn’t heard of Property Me before I started researching options, but it immediately stood out as a good contender. It’s cloud-based, which is exactly what I needed, and it’s designed for the Australian market and accounting system.

Once I made the switch, I found that Property Me had a plethora of other capabilities that hadn’t even been on my radar. The more I used it, the more I found that it could do. The opportunities for streamlining my business by using its features are really endless.

I hadn’t intended to go cloud-based, it was just a consequence of outsourcing, and I’m glad I did. Things I had never thought possible suddenly became easy.

One thing I had always dreamed of was to have rental receipting completed so that then the offshore team could then go straight onto chasing up arrears. The way that you can receipt rent in Property Me was the easiest I have ever seen. Within months, I had achieved my goal and got it working.

 

inspections

image source: propertyme.com.au

 

Another cool feature was the routine inspections and reporting. We set it up so that the property managers could take photos while out in the field and make a few small notes in Property Me. Then their real estate VA would complete and expand on the detail, finish the report, and have it sent out on the same day. In some cases, we were sending out inspection reports within an hour!

Property Me also allowed us to create a system where lease renewals could be completed with almost no involvement from the property manager. We linked a JotForm into the lease renewal template that would trigger depending on whether the tenant was going to stay or not. This also happened with the owner if they wanted to renew with an increase or leave it the same. We set up another trigger so that if the owner decided they wanted to sell, they would get diverted into the sales funnel. This system is so great, I now show it to all our Property Me users.

 

Properties and Client Views

image source: propertyme.com.au

 

Business owners are sometimes wary of moving away from server-based solutions. They are nervous about things like security, downtime and connectivity. These are valid concerns, particularly around security. We have an obligation to protect the data of our clients, especially when it comes to banking and accounting. The reality is that cloud-based tech is just as secure as anything in your office. In fact, it’s more secure. There is no one point of failure. If you have a power surge in your server room, you can risk losing everything. How confident are you that your backups are working? Cloud-based tech eliminates issues like that.

There are loads of other benefits to moving to the cloud. Price is number one, of course. There’s usually a fairly low monthly fee compared to setting up with one of the legacy server guys. They’re also a lot easier to use and don’t require staff going off for a 3-day training course. They easily integrate with your other essential apps like bank feeds and contracting software.

And of course, there’s connectivity. You can quickly check on anything from arrears to monthly sales from anywhere in the world. It’s great to be able to whip out your phone and see how your profit is looking when you’re sitting down the pub on a Friday night.

If you are thinking about implementing offshore staff, make sure you choose a trust account program that is cloud-based. For me, the answer was Property Me, although there are plenty more out there all offering different solutions. See for yourself and check out all the Property Me features.

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Contributors

With 13 year’s experience in Real Estate, 7 years running businesses, 6 years running offshore teams and importantly the Managing Director of a Real Estate Specific Offshore Staffing Solution for the past 3 years. Stephen Atcheler is an expert in helping businesses implement offshore solutions to help them scale, reduce internal wage costs, create automation and develop an online footprint.

Stephen Atcheler

The Marketing Manager and Coordinator of ShoreAgents, Angie Dayrit has built her career in the Marketing field for 5 years.
Since the early age of 20, she has been exposed to the positivities and possibilities of top career industries.
She’s a firm believer of the power of out-of-the-box thinking–taking in the key things of traditional marketing while openly embracing the technological advancements of Marketing.

Angie Dayrit

CIPS, TRC, Founder and Managing Director of property management business solutions company ireviloution is an international real estate identity who has coached, mentored and trained over a thousand of property management teams and business to success and thousands of individual property management business owners and property managers worldwide.

Jo-Anne Oliveri

A co-founder of LockedOn – a powerful, easy-to-use real estate CRM platform that makes listing and selling simple. With over 15 years in software development experience in the real estate industry, Iain has helped create software solutions that have enabled thousands of agents create lasting relationships with their customers.  

Iain French

He is the Founder of the hugely successful Offer Management Platform, Market Buy, and a career real estate agent spanning 22 years. He has worked in all facets of real estate and has won many awards over the years for Innovation, Sales volume, and office performance. Dave is dedicated to improving the real estate industry and providing agents with the tools they need to survive and thrive in an ever-evolving business environment.

Dave Stewart

She is the founder of Rent Roll Starter and specialises in helping independent real estate agents to start and build their own Rent Rolls, using affordable (and sometimes free) marketing and growth strategies.

Ellen Bathgate

He is the Co-Founder and CEO of the Melbourne-based proptech start-up Rental Heroes. He is passionate about applying innovative digital solutions to help people connect better. Like many Australians, Ben and his co-founder Dom, have been both tenants and landlords. They founded Rental Heroes because they saw an opportunity to speed up issue resolution and automatically handle common tenant requests 24/7 (everything from a broken dishwasher a to pet requests!). Rental Heroes have launched their AI-chatbot “Alex” - who helps property managers by liaising directly with tenants to handle everyday requests and issues.

Ben Burton

With more than 15 years experience as a professional real estate photographer, Brad has a deep understanding of what it takes to showcase a home in its best light. After photographing homes all day and editing them all night, Brad decided to create BoxBrownie.com, which has become the ultimate photo editing portal for everyone from professional photographers, real estate agents, to property managers.

Brad Filliponi

With extensive digital experience spanning over 30 years, He is a full-service mobile marketing business specialist and chatbot ninja. Mike helps empower small business owners and real estate agents to achieve marketing success on Facebook by generating leads through conversation.

Mike has built the marketing platform and designed the Facebook strategy using old school systems so that Real Estate Agency owners can build the most effective marketing lists as well as own the data from advertising and marketing. Following Mike’s vendor paid 12-point strategy over 12 weeks will build a list of over 1,000 prospects segmented into Buyers and Sellers that teaches Facebook who should see your ads in the future.

Mike Hillsdon

A marketing consultant, writer, and a social entrepreneur. For the last two years, he’s been engaged in Australian real estate marketing, media broadcasting, and shared services marketing.

He has a great passion for evolution in terms of learning which develops a holistic facet in his personality.

Ejay Manalansan

Sarah has emerged as a highly sought after speaker and panelist on the intersection of artificial intelligence and human systems in real estate. Sarah is passionate about helping agents and organisations to understand this new technology, simply, so they can make confident and informed decisions about how to adapt to a future of work where human and digital resources collaborate.

Sarah Bell

Joel is the founder of Property TV and has worked with some of the most innovative companies in Australia, USA and Europe. He is the former CEO of Californian PropTech entity Transmit Data and former CIO for a Silicon Valley technology incubator, Joel has been at the forefront of property marketing and technology for the past 15 years. Joel is also the former CIO of the Australian Property Institute and former Head of Technology for real estate franchise group, Raine & Horne.

Joel Leslie

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