Looking to hire a real estate virtual assistant? In this article, you will learn about the following essential points:
A real estate virtual assistant is a remote worker who performs tasks for a real estate company. People work from home and may live in various countries with lower living expenses. This includes countries like the Philippines, India, Vietnam, and Bangladesh.
They help a real estate business by taking on tasks that the business owner wants to outsource. This allows the owner to focus on revenue-generating activities.
A real estate virtual assistant handles phone and online tasks for a real estate business. They can make outbound calls for leads, receive calls, and follow up with buyers through VoIP. The pandemic has made everyone tech-savvy, which opened up a multitude of tasks that can be done online.
Here’s an expert tip for creating a list of tasks for online workers. Focus on those that do not need a physical presence. Then, rank them based on complexity, time consumption, and ease of execution.
VA services and tasks vary. Here are some of the tasks that a real estate online assistant can do:
Lead Generation – help generate leads by researching and qualifying potential clients. They are also often responsible for following up on leads and scheduling appointments.
Listing Management: Update and handle property listings on platforms such as MLS.
Database: Help with maintaining and updating client and contact databases.
CRM Management: Help manage CRM tools, input data, and tracking interactions.
Appointment Scheduling: Schedule appointments with clients, vendors, and partners. They also handle the calendar to ensure that there are no conflicts or double bookings.
Email Management: Handles email accounts, responds to inquiries, and focus on messages.
Social Media Management: Helps maintain and update social media accounts.
Market Research: Perform research on the local market. This includes trends, pricing, and competitor analysis.
Admin Support: They can provide administrative support such as data entry and filing.
Customer Service: Provide support to clients, answering questions, and resolving issues.
Transaction Management: Assist with managing real estate transaction coordination. This involves coordinating with title companies, inspectors, appraisers, and other parties.
Coordination with Vendors: Help coordinate with vendors and contractors. This includes photographers, home stagers, and cleaners.
Prospecting: Identify potential properties to buy and analyzing financial data.
Contract and Documentation: Help with the creation and management of legal documents. An example is ensuring the accuracy and completeness of documents.
But not all tasks that a remote staff can do should be given to them. Companies should choose which tasks are suitable for remote workers based on their skills and experience.
It is important to check these tasks before hiring. They should be rated based on their level of difficulty and how easy they are to teach. By doing this, businesses can make informed decisions about which tasks to assign to a remote staff. This way, they can save time and concentrate on more important tasks to enhance productivity.
Writing a job description for a hiring remote real estate associate? It should be well-written and contain specific tasks that need to be done on a daily basis.
Some of the common departments include marketing, finance, and sales. Regardless of the designated department in the industry, it’s best to elaborate on the specifics.
As the director of ShoreAgents, I have explored other locations like South Africa, India, and Vietnam. I’ve outsourced to the Philippines since 2012 and found Filipino remote staff culturally aligned with the West.
The Philippines is an English-speaking country and is generally a Catholic country. This makes it more compatible with businesses in Western countries such as Australia, the USA, and Canada.
English language proficiency in the Philippines is excellent. This makes it easy to communicate with remote staff. The education level is also high, with many people having college and university degrees.
When you hire a real estate virtual staff from the Philippines, you are likely to work with highly educated people. Filipino virtual staff are creative and very proficient in English. They are also happy to do repetitive and back-office tasks with big smiles on their faces.
Well, the answer to that is all sectors. Remote VA jobs can be done online or over the phone, regardless if it’s in real estate or other industries.
We have successfully partnered with real estate agencies for sales and property management. This is because these areas entail more back-office work.
We have experience in supporting buyers, agents, mortgage companies, and real estate conveyancing. So, a virtual staff can support any sector of the real estate market. Well-prepared tasks, training, and preparation enable successful outsourcing to remote staff.
Our real estate VA services include an entry-level service that comprises one agent. This service is good for smaller businesses that are looking to get some items off their plate. When it comes to using the one-agent service, we provide a whole bunch of support. Generally, the people taking out this service are new to it.
Due to having only one staff member, they are able to handle a wide range of tasks. Instead of focusing on a bigger business where they may be doing just one task.
The staff member and the client generally need more support to succeed. Our dedicated success team ensures that you’re getting the most out of your outsourcing journey and remote staff.
Our secondary service is designed for more support for when your business is expanding. You can hire a completely dedicated team with your agents. We provide scale discounts as you advance to higher service levels and hire more people.
As the business grows, you continue to diversify some of the tasks. You might have started with one agent in the sales admin space and then decided to outsource property management. You might be splitting up your sales admin and your property management to have one person dedicated to each. As the business grows, you can continue to develop your team and, hopefully, a team leader within that new team.