Staff Management

Allow Us to Help Manage Your Staff

A Three-Tiered Approach

When you manage employees locally, you’re 100 percent in control. However, when your staff is located on the other side of the world, it can present minor challenges. But don’t worry; we have you covered.

ShoreAgents has a three-tiered approach — via Performance Reviews, Catch-Ups and Check-Ins — to managing the performance and relationship you have with your remote team members. Acquiring feedback from all parties and points of view is vital to your team’s success. We obtain feedback from you, your organization, your remote staff members and our own staff investigations.

Facility Workspace Img
Facility Workspace Img

When you manage employees locally, you’re 100 percent in control. However, when your staff is located on the other side of the world, it can present minor challenges. But don’t worry; we have you covered.

ShoreAgents has a three-tiered approach — via Performance Reviews, Catch-Ups and Check-Ins — to managing the performance and relationship you have with your remote team members. Acquiring feedback from all parties and points of view is vital to your team’s success. We obtain feedback from you, your organization, your remote staff members and our own staff investigations.

Performance Reviews

No one is as fit to comment on the performance of your staff as you. After all, you’ll be the one administering the work and conducting worker training daily; we rely on you to take responsibility for these tasks. We’ll reach out to you in interviews held during the first, third and fifth months following your hire(s) (and annually thereafter) to provide critical feedback.

Feedback will specifically be related to a team member’s:

  • Quality of work
  • Desire to improve
  • Job knowledge
  • Communication
  • Teamwork
  • Time management
  • Reliability
  • Overall attendance

When we receive this feedback, we’ll assess the comments for each worker individually and take actions as necessary (including meeting with you and the individual team member) to help you avoid any future pain or negative consequences for your business. If it’s appropriate, we can implement training plans to help your staff improve in and explore new areas.

Performance Reviews

No one is as fit to comment on the performance of your staff as you. After all, you’ll be the one administering the work and conducting worker training daily; we rely on you to take responsibility for these tasks. We’ll reach out to you in interviews held during the first, third and fifth months following your hire(s) (and annually thereafter) to provide critical feedback.

Feedback will specifically be related to a team member’s:

  • Quality of work
  • Desire to improve
  • Job knowledge
  • Communication
  • Teamwork
  • Time management
  • Reliability
  • Overall attendance

When we receive this feedback, we’ll assess the comments for each worker individually and take actions as necessary (including meeting with you and the individual team member) to help you avoid any future pain or negative consequences for your business. If it’s appropriate, we can implement training plans to help your staff improve in and explore new areas.

Catch-Ups

Catch-Ups with your remote workers are undertaken monthly by our success team. We do this to get feedback from them about how they’re handling working with you and your internal staff. We believe in shouldering this responsibility, as there may be information they’re more comfortable sharing privately with us. We use this information to help them improve in areas they may be struggling with or are eager to learn more about. They may even have suggestions that would help you and your business.

Once we receive this worker feedback, we’ll conduct a one-on-one session with each team member to discuss the results in detail. We’ll put together a monthly action plan and then extend an opportunity for you to have a discussion with us about our findings. This will tell you how the satisfaction level of your team members (rated as “happy,” “satisfied” or “unhappy”) relates to their tasks and work environment.

Catch-Ups

Catch-Ups

Catch-Ups

Catch-Ups with your remote workers are undertaken monthly by our success team. We do this to get feedback from them about how they’re handling working with you and your internal staff. We believe in shouldering this responsibility, as there may be information they’re more comfortable sharing privately with us. We use this information to help them improve in areas they may be struggling with or are eager to learn more about. They may even have suggestions that would help you and your business.

Once we receive this worker feedback, we’ll conduct a one-on-one session with each team member to discuss the results in detail. We’ll put together a monthly action plan and then extend an opportunity for you to have a discussion with us about our findings. This will tell you how the satisfaction level of your team members (rated as “happy,” “satisfied” or “unhappy”) relates to their tasks and work environment.

Check-Ins

Manage Your Team

During the early days of your new staff engagements, we’ll check in weekly to ensure your hires are fitting into their roles and the office environment. A successful start is essential for every new team member, and Check-Ins help us to identify critical areas of your business where we believe additional workers can offer the most assistance and value. With every Check-In, our success team will assess the ongoing work and worker performance levels and provide feedback to you and your team.

These Check-Ins will be conducted regularly every week until you feel they’re no longer needed and/or your team member is settled in and performing to the best of their ability. If, at any point during your worker’s engagement, you or your organization feels the need for such Check-Ins to resume, simply let us know, and we’ll re-institute them until you advise us to do otherwise.

This three-tiered approach to staff management is extremely important for your remote working success.

Check-Ins

Manage Your Team

During the early days of your new staff engagements, we’ll check in weekly to ensure your hires are fitting into their roles and the office environment. A successful start is essential for every new team member, and Check-Ins help us to identify critical areas of your business where we believe additional workers can offer the most assistance and value. With every Check-In, our success team will assess the ongoing work and worker performance levels and provide feedback to you and your team.

These Check-Ins will be conducted regularly every week until you feel they’re no longer needed and/or your team member is settled in and performing to the best of their ability. If, at any point during your worker’s engagement, you or your organization feels the need for such Check-Ins to resume, simply let us know, and we’ll re-institute them until you advise us to do otherwise.

This three-tiered approach to staff management is extremely important for your remote working success.

Staff Engagement

Staff Management 1 Img

Keeping your staff happy in their work setting is one of our top priorities, and we excel at it. All our engagements are geared toward encouraging performance for clients and making team members’ work environments great places to be, so they can attract your next superstar team members.

Staff Engagement

Day 1

Day 1

From the day your new staff members start, we’ll have already engaged them on your behalf to ensure their happiness and excitement for their new jobs remain robust. And it doesn’t stop there.

Employee of the Month

We have a unique scoring system covering multiple areas that selects an Employee of the Month every month. A team member can only achieve this prestigious distinction by blowing your expectations for them out of the water. We have micro prizes for each job area to encourage all team members to excel and other awards to encourage the entire team.
Employee of the Month

Employee of the Month

Employee of the Month

We have a unique scoring system covering multiple areas that selects an Employee of the Month every month. A team member can only achieve this prestigious distinction by blowing your expectations for them out of the water. We have micro prizes for each job area to encourage all team members to excel and other awards to encourage the entire team.

Work Anniversary

Staff Management Img 5
Celebrating life events is an established tradition in the Philippines, and work anniversaries are among the most important of these. Commemorating these events with showers of gifts and praise for your workers ensures a long tenure for your team as they celebrate each passing year; we encourage you to join in and help make these festivities special.

Work Anniversary

Staff Management Img 5

Celebrating life events is an established tradition in the Philippines, and work anniversaries are among the most important of these. Commemorating these events with showers of gifts and praise for your workers ensures a long tenure for your team as they celebrate each passing year; we encourage you to join in and help make these festivities special.

Monthly Activities

Monthly fun and games make commuting to our office worthwhile for your workers. These games are carefully selected to fit culturally and amuse them; we understand your team members and what pleases them.
Monthly Activities

Monthly Activities

Monthly Activities

Monthly fun and games make commuting to our office worthwhile for your workers. These games are carefully selected to fit culturally and amuse them; we understand your team members and what pleases them.

Birthdays

Birthdays
We never miss a birthday, as birthdays are important and memorable occasions in the Philippines. Birthdays are occasions when workers can talk informally with their colleagues and get to know them better. The more friends your team members make at work, the more likely they’ll be to stay at their job.

Birthdays

Birthdays

We never miss a birthday, as birthdays are important and memorable occasions in the Philippines. Birthdays are occasions when workers can talk informally with their colleagues and get to know them better. The more friends your team members make at work, the more likely they’ll be to stay at their job.

Clubs

ShoreAgents maintains several different activity clubs for team members to enjoy doing things they love after work. Some of these include the Shore Book Club, the Shore Photography Club, the Shore Music Club and the Shore Fitness Club.
Clubs

Clubs

Clubs

ShoreAgents maintains several different activity clubs for team members to enjoy doing things they love after work. Some of these include the Shore Book Club, the Shore Photography Club and the Shore Fitness Club.

Endless Free Coffee and Subsidized Food

Coffee
Free coffee and subsidized food are provided to team members so they’ll have no shortage of energy and motivation.

Endless Free Coffee and Subsidized Food

Coffee

Free coffee and subsidized food are provided to team members so they’ll have no shortage of energy and motivation.

Free Shuttles

All of the above elements will ensure that your team members are 100 percent satisfied; however, we don’t stop there — we’ll also consult with you on additional means you can employ to maintain a successful working relationship with your workers.
Easy Access To Public And Private Transport

Free Shuttles

Easy Access To Public And Private Transport

All of the above elements will ensure that your team members are 100 percent satisfied; however, we don’t stop there — we’ll also consult with you on additional means you can employ to maintain a successful working relationship with your workers.

Introducing the Success Team

Success Team

Our success team is always on call to help you through the outsourcing journey, and we’ll guide you from the moment you select your first new workers to the period when they’re fully engaged with your organization. You’ll always have direct access to our team of experts for literally anything you need support with.

Clickup Form Mock Img

We use a ticketing system for support and purchasing for you and your staff. If you need any help with your workers, simply submit a ticket, and our team will respond immediately. Likewise, if your workers have any concerns, they also can submit a ticket, and we’ll respond to it instantly. These systems are part of our standard operating services, and they come at no additional charge.

Pricing Calculator

Assistant Property Manager
Transaction Coordinator
Property Accountant
Real Estate Sales Assistant
Assistant Development Manager

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USD
Standard
$667
$1,029
€625
₱37,500
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$933
€566
₱34,000
$534
$823
€500
₱30,000
$498
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€466
₱28,000
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assistant-property-manager
Assistant Property Manager
$8.37
Assistant Property Manager
$25.20
Assistant Property Manager
$12.90
Assistant Property Manager
$38.85
Assistant Property Manager
€7.83
Assistant Property Manager
€23.59
Assistant Property Manager
₱470.39
Assistant Property Manager
₱1,416.23
Assistant Property Manager
8.37
25.20
Assistant Property Manager
12.90
38.85
Assistant Property Manager
7.83
23.59
Assistant Property Manager
470.39
1,416.23
Assistant Property Manager

transaction-coordinator
Transaction Coordinator
$10.31
Transaction Coordinator
$29.52
Transaction Coordinator
$15.89
Transaction Coordinator
$45.51
Transaction Coordinator
€9.65
Transaction Coordinator
€27.63
Transaction Coordinator
₱579.42
Transaction Coordinator
₱1,659.01
Transaction Coordinator
10.31
29.52
Transaction Coordinator
15.89
45.51
Transaction Coordinator
9.65
27.63
Transaction Coordinator
579.42
1,659.01
Transaction Coordinator

property-accountant
Property Accountant
$9.68
Property Accountant
$35.97
Property Accountant
$14.92
Property Accountant
$55.45
Property Accountant
€9.06
Property Accountant
€33.67
Property Accountant
₱544.01
Property Accountant
₱2,021.50
Property Accountant
9.68
35.97
Property Accountant
14.92
55.45
Property Accountant
9.06
33.67
Property Accountant
544.01
2,021.50
Property Accountant

real-estate-sales-assistant
Real Estate Sales Assistant
$7.08
Real Estate Sales Assistant
$29.56
Real Estate Sales Assistant
$10.91
Real Estate Sales Assistant
$45.57
Real Estate Sales Assistant
€6.63
Real Estate Sales Assistant
€27.67
Real Estate Sales Assistant
₱397.89
Real Estate Sales Assistant
₱1,661.26
Real Estate Sales Assistant
7.08
29.56
Real Estate Sales Assistant
10.91
45.57
Real Estate Sales Assistant
6.63
27.67
Real Estate Sales Assistant
397.89
1,661.26
Real Estate Sales Assistant

assistant-development-manager
Assistant Development Manager
$9.62
Assistant Development Manager
$34.19
Assistant Development Manager
$14.83
Assistant Development Manager
$52.71
Assistant Development Manager
€9.00
Assistant Development Manager
€32.00
Assistant Development Manager
₱540.64
Assistant Development Manager