Top 25 Virtual Phone Systems for Outsourcing & Offshoring

Top 25 Virtual Phone Systems for Outsourcing & Offshoring

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Stephen Atcheler

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Introduction

It is a known fact that the outsourcing process takes a lot of time and effort. But thanks to numerous reliable virtual phone systems, you can tremendously improve the productivity of your business and reduce huge costs. Gone are the days when you have to opt for traditional phone systems as virtual options have simplified the process.

If you’re looking for information on the best virtual phone systems for your offshore team, you’re in the right place. This guide will introduce you to the top 25 virtual phone system tools and compare their features. It is guaranteed to help you choose the right one for your offshore team.

This includes Grasshopper, MightyCall, CloudTalk, Net2Phone, Nextiva, Google Voice, Ring Central, 8×8, Phone.com, CallHippo, DialPad, AirCall, OpenPhone, Ooma, Line2, Vonage, GoTo Connect, UniTel Voice, FreedomVoice, MyOperaotr, Talkroute, Voice, Callture, CloudPhone, and Sideline.

Learn about the benefits of using virtual phone systems and choose the right one for your team by reading on. We also added each tool’s website for easy access and compared their features, pricing, and reviews.

What is a Virtual Phone System?

A virtual phone system is ideal for outsourcing teams in the digital era. This is because it requires no cables, on-site hardware, or installation fees. Unlike traditional phone lines, it’s easier to use because you don’t need a signal or prepaid load to make a call.

This means that it’s possible to outsource employees from countries offering low labor costs such as the Philippines. Your team can make and receive calls from the Philippines, appearing as if they’re coming from your local business. Not only will you be able to reduce the overall cost of communication, but also improve your business productivity.

Virtual phone systems are affordable and accessible as long as outsourcing teams have an internet connection. These systems typically charge per user. Phone systems for small businesses are also ideal for those who want to improve communication and enhance their company image.

Top 25 Virtual PBX for Outsourcing & Offshoring

1. MightyCall

MightyCall

MightyCall is a cloud-based phone system that allows up to 20 people to participate in conference calls. It’s great for small teams but not recommended for organizations with high call volumes.

Mighty Call’s Key Features

  • Allows businesses to create customized greetings and menu options (auto-attendant)
  • Has a call-recording feature for training and quality assurance purposes
  • Conference calling and text messaging
  • Integration with CRM systems, email, and social media platforms

Mighty Call’s Pricing

  • $20 for business – three users (toll-free or local numbers)
  • $200 for enterprise – unlimited users (toll-free or local numbers)

Mighty Call’s Reviews

Based on the recent reviews of Mighty Call customers from Trust Pilot, the total score is 4.4 out of 5. It is rated as a top virtual phone system provider in the industry!

2. CloudTalk

CloudTalk.io is also one of the cloud-based communication tools that are known for its user-friendly design. It is highly recommended for call center agencies and business owners who aim to organize their entire outsourcing processes. CloudTalk also offers advanced features that monitor the agent’s performance to achieve customer satisfaction.

CloudTalk’s Key Features

  • Call queuing, recording, voicemail, and fax to email
  • Personalized number or extension and number porting
  • Automated MMS and SMS
  • Scheduled conference calls and 3-way calling

CloudTalk’s Pricing

  • $25 for starter
  • $30 for essential
  • $50 for expert

CloudTalk’s Reviews

Users who have tried CloudTalk recently rated it 4.4 out of 5 on Trust Pilot for its intuitive and reliable performance.

3. Net2Phone

net2phone

Whether you are a small or large outsourcing company, Net2Phone offers a flexible phone system for various industries. With its app, remote workers can easily add and continue their daily operations regardless of their location.

Net2Phone’s Key Features

  • Unified communication tools: voice, video, and messaging
  • CRM Integration and collaboration tools
  • Call analytics and reporting tools
  • Voicemail transcription and advanced call routing

Net2Phone’s Pricing

  • $24.99 for Office
  • $26.99 for Office Pro
  • $29.99 for Office Power

Net2Phone’s Reviews

Customers who have tried Net2Phone’s services in Canada rated it 4.8 out of 5. While its headquarters is based in New Jersey, it serves over 160 countries worldwide and is known for its great services.

4. Grasshopper

Grasshopper is a cloud-based phone system that’s great for small businesses and has different pricing options. It also offers a free trial that’s only suitable for teams with up to five people and has limited plan options. This means you may need to consider other providers as your company grows.

Grasshopper’s Key Features

  • Business texting, call forwarding, and customized greetings
  • Unlimited minutes using desktop and mobile apps
  • Generates easy-to-read detailed call reports
  • Integration with Skype, LiveChat, Google Voice, Zapier, and Bitium

Grasshopper’s Pricing

  • $26 solo – one phone number & three extensions
  • $46 partner – three phone numbers & six extensions
  • $80 small business – five phone numbers & unlimited extensions

Grasshopper’s Reviews

According to actual users’ reviews from Trust Pilot, the total score of Grasshopper is 1.8 out of 5.

5. Nextiva

Nextiva

Nextiva is among the modern cloud-based phone systems with a drag-and-drop call flow builder. It’s one of their user’s favorites due to its simple interface – making it perfect for beginners. In addition to this, they also allow mix-and-match plans for customized packages that fit your business.

Nextiva’s Key Features

  • Personalized caller information and thread conversations
  • Call flow builder and 24/7 customer support
  • Call analytics and reporting tools
  • Unified communication with voice over internet protocol (VoIP), video, and chat

Nextiva’s Pricing

  • $18.95 for Essential
  • $22.95 for Professional
  • $32.95 for Enterprise

Nextiva’s Reviews

Nextiva is rated at 4.1 out of 5 on Trust Pilot. Users have mixed opinions about this provider, but many of them praise the outstanding and professional support team.

6. Google Voice

Google Voice offers 2 services for personal and business purposes. The starter package of $10 is offered with a free trial. However, the downside is that local and toll-free numbers are not available.

Google Voice’s Key Features

  • Business texting, call forwarding, and customized greetings
  • Unlimited minutes using desktop and mobile apps
  • Generates easy-to-read detailed call reports
  • Integration with Skype, LiveChat, Google Voice, Zapier, and Bitium

Google Voice’s Pricing

  • $10 for starter – supports 10 users for small businesses
  • $20 for standard- supports an unlimited number of users for regional businesses
  • $30 for premier – supports an unlimited number of users for international businesses

Google Voice’s Reviews

While there are no reviews from Trust Pilot, there are several positive feedback from users who have tried Google Voice’s subscriptions.

7. Ring Central

RingCentral

RingCentral is popular among remote agencies and mobile entrepreneurs and has been around since 1999. However, its core plan only includes 25 free texts per user per month, and old conversations with clients cannot be accessed.

Ring Central’s Key Features

  • Unlimited business calls (USA and Canada) and team messaging
  • Call logging, monitoring, recording, and online faxing
  • Integration with Slack, Microsoft 365, Salesforce, and Zendesk among others

Ring Central’s Pricing

  • $20 core – maximum of 20 users
  • $25 advanced – access to voicemail transcriptions, automated call recording, and CRM integrations
  • $35 ultra – access to device analytics and unlimited storage

Ring Central’s Reviews

Subscribers who have tried RingCentral have left a couple of negative feedback due to its flawed customer service. The overall rating for this tool is 1.9 out of 5.

8. 8×8

8×8 provides various features for both small businesses and enterprise-level contact centers. Its flexible solution allows users to make and receive calls and video calls in the USA and Canada. 8×8’s pricing is also practical as it offers affordable VoIP packages.

8×8’s Key Features

  • Unlimited business calls, texts, and video calls (USA and Canada)
  • Auto-attendant and voicemail transcription
  • Integration with Microsoft Teams, HubSpot, Zendesk, Google, Slack, and Salesforce

8×8’s Pricing

  • $24 for X2- unlimited users with both video & chat options for larger teams (up to 14 countries)
  • $44 for X4- with a virtual front desk for receptionists and operations and supervisor analytics. It also offers options to monitor, whisper, and barge (up to 48 countries).

8×8’s Reviews

According to user reviews from Trustpilot, 8×8 has no hidden costs but has a few negative comments regarding its support services. Several reviews also agree that one of their major downsides is their tech support quality is sub-standard.

9. Phone.com

Phone

Phone.com is among the cloud-based communication solutions with flexible packages for all kinds of business sizes. Its user-friendly interface is also perfect for beginners who want an easy setup to manage their workflow. Although phone.com does not offer a free trial, they offer a 30-day money-back guarantee.

Phone.com’s Key Features

  • HIPAA compliance, account management, and unlimited extensions
  • Auto-attendant, screen-sharing, and video conferencing features
  • Integration with Salesforce, Zoho, and Hubspot

Phone.com’s Pricing

  • $11.99 basic – 500 minutes, 1 phone number per account, 1,000 pooled text segments, and video conferencing with 10 participants
  • $15.99 plus – unlimited minutes, 1 phone number per user, informal text messaging, voicemail transcription, and video conferencing with 25 participants
  • $23.99 pro – call recording, analytics, CRM integration, and video conferencing with 100 participants + HiFi transcription, whiteboard, & live streaming on Youtube

Phone.com’s Reviews

According to user reviews from Trustpilot, phone.com’s customized service and tech teams are exceptional. However, there are also a few comments about delayed incoming calls and text notifications.

10. CallHippo

CallHippo is known for serving over 190 countries with toll-free and vanity numbers. Apart from its cheap rates, it is also highly recommended for companies with scalable plans. This is to ensure that their services are tailored to their phone system and meet their unique needs.

CallHippo’s Key Features

  • Call analytics, barging, and global connect
  • Unlimited users, call forwarding, campaign management, and conference calling among others
  • Integration with Salesforce, Zapier, and Hubspot

CallHippo’s Pricing

  • $16 for bronze- free number, SMS, voicemail, forward-to-device, paid call recording, and others
  • $24 for silver – free call recording, call queuing and cascading, role-based access control, and others
  • $40 for platinum – power dialer, voice broadcasting, multi-level IVR, multiple-level call transfer, call whisper, and others

CallHippo’s Reviews

The overall user review of CallHippo is 3.6 out of 5 as seen on Trust Pilot. Some of the common remarks from users include terrible customer service, slow integration, and non-refundable issues.

11. DialPad

Dialpad

DialPad includes standard virtual phone system features, AI-powered speech recognition, and real-time coaching for users. Generally speaking, this tool is ideal for both small businesses and enterprises as it offers free & paid plans.

DialPad’s Key Features

  • Unlimited calls, SMS, MMS, and video calls
  • Unlimited users, call forwarding, campaign management, and conference calling among others
  • Integration with Salesforce, G Suite, Office 365, and Slack

DialPad’s Pricing

  • $15 for standard – unlimited calls and video meetings, AI-powered call and voicemail transcriptions, and web & chat support
  • $25 for pro- includes all the features of the standard plan along with 24/7 live agent support, and CRM integration. This package also offers multiple business phone numbers per account and local number support in 70+ countries.
  • Flexible and can be customized for enterprise

DialPad’s Reviews

DialPad’s overall rating on Trust Pilot is 4.4 out of 5 due to its reliable support and VOIP experience. While there are also a few negative remarks, the majority of users still rated Dialpad positively.

12. AirCall

AirCall is a flexible and scalable phone system platform designed for modern businesses to connect teams virtually. This call center software can support a large number of customers. It is also considered an all-in-one solution with workforce management capabilities.

AirCall’s Key Features

  • Interactive Voice Response (IVR), SMS business text messaging, and toll-free numbers
  • Call conference solutions, flexible business hours, and call routing
  • Integration with Salesforce, HubSpot, Zoho, Zapier, Microsoft Teams, and more.

AirCall’s Pricing

  • $30 for essentials – unlimited inbound calls excluding toll-free and maximum 3 teams. It also includes 1-year access to call recordings and 6 months of call analytics history
  • $50 for professionals – unlimited number of teams and inbound calls. It also includes unlimited access to call recordings and 6 months of call analytics history
  • Flexible and can be customized for enterprise

AirCall’s Reviews

According to Trust Pilot reviews from actual users, the overall rating for Aircall is 3.8. It’s user-friendly, but it has aggressive auto-renewal tactics and can be pricier than other providers.

13. OpenPhone

OpenPhone

OpenPhone’s VoIP system has several automation features and is also easy to set up. For startups planning to expand globally, this phone system is an ideal choice as it offers affordable international rates.

OpenPhone’s Key Features

  • Free calls & texts in the USA and Canada
  • Voicemail transcriptions, auto-attendant, texting automation, and call recording
  • Integration with Slack, Zapier, and Google Contacts

OpenPhone’s Pricing

  • $13 for standard- 1 new local or toll-free phone number per user, calls, and messages to US & CA-based numbers. It also offers voicemail-to-text transcription, call recording, and basic IVR.
  • $20 for premium- includes all the features of the standard plan along with call transfers, group calls, and advanced IR. This package also offers analytics and reporting, and HubSpot & Salesforce integration.
  • Flexible and can be customized for enterprise

OpenPhone’s Reviews

OphenPhone has received positive feedback on Trust Pilot, with a rating of 4 out of 5. There are a few complaints about their customer service. But most users have found the phone system to be dynamic and useful.

14. Ooma

One of the common problems that most users who have tried cloud-based phone systems are their phone call’s audio quality. Ooma’s PureVoice HD feature ensures that users will only receive the clearest audio quality. It also has a flexible ring group that focuses on properly distributing calls with the team and departments.

Ooma’s Key Features

  • Free calls (USA, Canada, and Mexico) & SMS texts in the USA and Canada
  • Voicemail transcriptions, auto-attendant, and call recording
  • Integration with Salesforce, Zendesk, and Google Workspace

Ooma’s Pricing

  • $19.99 for standard – unlimited calling in the U.S., Canada, and Mexico, virtual receptionist, hot desking, and caller info match among others
  • $27.99 for enhanced – includes all the features of the standard plan along with unlimited virtual fax and enhanced text messaging. This also includes video meetings and CRM integration among others
  • $49.99 for call center – includes all the features of the enhanced plan with Automatic Call Distributor (ACD) and interactive voice response. It also offers callbacks and real-time reporting among others

Ooma’s Reviews

Ooma has received mixed reviews from its users. Some have reported issues with unsupported wireless internet and poor customer service. While others have been using the service for more than five years and have had a positive experience.

15. Line2

Line2

Line2 generally offers affordable options, versatile features, and a seamless setup. Line2 may not have advanced features, but it does offer options that can meet the specific needs of your business.

Line2’s Key Features

  • Unlimited calls and texts in the US and Canada
  • Voicemail transcriptions and recording, call screening, auto-attendant, and call blocking
  • Integration with Slack and Zapier

Line2’s Pricing

  • $13.75 per month (billed annually)
  • $15.99 per month (billed monthly)

Line2’s Reviews

Line2 users have given an overall positive review of the app, with a rating of 3.9 out of 5. However, some users have reported minor bugs and glitches.

16. Vonage

Vonage is also a cloud-based phone system platform that has a variety of services including voice, messaging, and video. It also features an AI-powered insight that aims to optimize communication and customer engagement.

Vonage’s Key Features

  • Unlimited team messaging and auto-attendant
  • Voicemail transcriptions and call recording
  • Integration with Salesforce, Zendesk, Microsoft, Google, and Slack

Vonage’s Pricing

  • $14.99 – $19.99 mobile – mobile and desktop apps, unlimited calls and SMS, Vonage app center, and unlimited team messaging
  • $24.99 – $29.99 premium – includes all the features of the mobile plan and unlimited meetings for up to 100 participants. It also offers CRM integration, multi-level auto attendant, and IP desk phone capability.
  • $34.99 – $39.99 advanced – this plan encompasses all the premium features. In addition to this, it also offers on-demand call recording for up to 15 hours, call grouping, and visual voicemail.

Vonage’s Reviews

Vonage is one of the most highly rated VoIP providers, with a rating of 4.8 out of 5 on Trust Pilot. Troubleshooting issues and other technical-related concerns are easily solved by their support team.

17. GoTo Connect

GoTo

GoTo Connect is an all-in-one platform designed to enhance collaboration and productivity in remote workplaces. It also offers a virtual meeting system that follows industry-standard security protocols for data privacy and multi-factor verification. However, it’s good to note that their texting services require manual activation.

GoTo Connect’s Key Features

  • Unlimited extensions and free international calls to 50+ countries
  • Ring groups, conference calling, and phone menus
  • Integration with Salesforce, Zendesk, and Zoho

GoTo Connect’s Pricing

  • $27 basic – simplified business phone service with basic meeting features for a maximum of 20 users
  • $32 standard- fully-featured phone, chat, and video conferencing system with 1,000 toll-free minutes and international calls to 50+ countries

GoTo Connect’s Reviews

Among all the VoIP providers, Vonage is the highest-rated tool with a 4.8 out of 5 rating on Trust Pilot. Troubleshooting issues and other technical-related concerns are easily solved by their support team.

18. UniTel Voice

UniTel Voice is designed for both startups and growing businesses and provides cost-effective phone system solutions. Its third-generation virtual phone system offers a hassle-free setup with no long-term contracts. This makes it an excellent option for beginners.

UniTel’s Key Features

  • Virtual phone numbers, auto-attendants, and call routing
  • Voicemail-to-email, call logs, and a minimum of 500 minutes per month for a start-up plan

UniTel’s Pricing

  • $9.99 start-up – consists of 1 number, 500 minutes per month, and three users
  • $24.99 unlimited – consists of 1 number, unlimited minutes, and unlimited users
  • $29.99 office – consists of 1 number, unlimited minutes, and three users with access to a mobile app. It also offers desktop softphones, desk phones, presence indicators, and team messaging.
  • $24.99 office plus – consists of 1 number, unlimited minutes, and three users with access to a mobile app. It also offers desktop softphones, desk phones, presence indicators, team messaging, video conferencing, and screen sharing.

UniTel’s Reviews

Unitel is also one of the highest-rated tools with a 4.8 out of 5 rating on Trust Pilot. Aside from the excellent customer service remarks, it was also noted that UniTel Voice helped users to accomplish their communication goals.

19. FreedomVoice

Freedom Voice

FreedomVoice is a flexible cloud-based phone system provider that adapts according to your business needs. It offers full-system personalization and scales as your business grows and a professional phone number that can be easily managed. FreedomVoice also provides a variety of additional features that can be added to your preferred package to meet your business goals.

FreedomVoice’s Key Features

  • Unlimited domestic calls and ensures excellent voice quality with CloudPBX
  • Professional voice recordings, ring group, 3-way conferencing, and more

FreedomVoice’s Pricing

  • $9.95 start-up – consists of 400 minutes per month (additional 3.9¢ per minute)
  • $24.99 edge – consists of 1,200 minutes (additional 3.9¢ per minute)
  • $29.99 max – consists of unlimited minutes (no additional costs per minute)

FreedomVoice’s Reviews

FreedomVoice is the highest-rated tool on Trust Pilot with a 4.9 out of 5 ratings. Some of the subscribers of FreedomVoice remarked its phone system is the best product and service. Its professional customer service support and outstanding features were also mentioned.

20. MyOperator

MyOperator is one of the powerful call management system tools that provides various features that are essential to streamline business communication. Aside from call management features, it has a call masking service that protects employees when making outbound calls. It also offers an IVR (Interactive Voice Response) system to personalize greetings and call routings.

MyOperator’s Key Features

  • Unlimited incoming calls, call recording, IVR solution, and WhatsApp API
  • A Toll-free number, true caller for business, CRM integration, and virtual number

MyOperator’s Pricing

  • $10 local number – consists of 400 minutes per month, IVR solution, and call recording and tracking
  • $10 toll-free number – consists of 200 minutes per month, IVR solution, and call recording and tracking
  • $45 desk plan – 2,000 minutes, 4 departments, API & CRM integrations, and more
  • $200 prime plan – 10,000 minutes, 6 departments, advanced call reports, custom agreement, and SLA

MyOperator’s Reviews

Despite this phone system’s low rates, MyOperator has poor reviews due to hidden charges and low-quality customer service. However, there are also other reviews stating that this platform has helped them grow their business.

21. Talkroute

Talkroute

Talkroute helps small businesses and large teams to manage incoming and outgoing calls with flexible hours of phone operations. Aside from toll-free and vanity numbers, Talkroute also supports a limited supply of 800 numbers. It also offers live call transfers and call stacking among others. This platform is highly recommended for companies that aim to organize their workflow process.

Talkroute’s Key Features

  • Unlimited minutes in the US & Canada including toll-free numbers, call forwarding, and routing. It also provides stacking, and flexible greetings (outgoing caller ID name).
  • A Toll-free number, true caller for business, CRM integration, and virtual number

Talkroute’s Pricing

  • $19 basic -Inclusive of one user, the package comes with one phone number, one mailbox, unlimited calling, and text messaging. It also offers video meetings, call forwarding and more.
  • $39 plus – Inclusive of three users, the package comes with two phone numbers, three mailboxes, single-digit extensions, and a menu. It also offers live call transfer, simultaneous ring, and hours of operation.
  • $59 pro – Inclusive of ten users, the package comes with three phone numbers, ten mailboxes, multi-digit extensions, and submenus. It also offers call recording and scheduled call forwarding.

Talkroute’s Reviews

Talkroute has positive reviews with a rating of 4.7. Users have commented on the helpfulness of customer support and the user-friendly features.

22. eVoice

Evoice, also known as eReceptionist, targets both small and large businesses. It has a virtual phone number and common call management tools. Aside from this, eVoice also has a faxing feature that allows businesses to send and receive e-faxes. It also offers a 24/7 virtual receptionist with diary-based forwarding and an outbound calling application for a smooth workflow process.

eVoice’s Key Features

  • Unlimited minutes in the US & Canada including toll-free numbers, call forwarding and routing. Its major features also include stacking and flexible greetings (outgoing caller ID name).
  • A Toll-free number, true caller for business, CRM integration, and virtual number

eVoice’s Pricing

  • $9.32 (£7.50) PAYG or Pay As You Go – 1 user with no included minutes
  • $18.58 (£14.95) Startup – 2 users with 350 landline or mobile minutes per month and a 30-day money-back guarantee
  • $24.79 (£19.95) Startup Plus – 4 users with 750 landline or mobile minutes per month and a 30-day money-back guarantee
  • $37.22 (£29.95) – inclusive of six users with access to 1,600 landline minutes monthly. It also offers a 30-day money-back guarantee and free reporting.

eVoice’s Reviews

Subscribers of eVoice have both positive and negative reviews on Trust Pilot. Its overall rating is 3.3 out of 5, and the majority of feedback is about the users’ frustration with customer support.

23. Callture

Callture

Callture is a Canada-based communication platform that caters to unlimited outgoing and incoming calls. It also offers free tech support in all its packages. The pricing on their website is also quite transparent with a calculator for international rates and no hidden charges. In comparison to other platforms, Callture has a FREE 60 minutes during the first month of subscription.

Callture’s Key Features

  • Unlimited outgoing and incoming calls and internet fax
  • A Toll-free number, VoIP phones and devices, HD voice quality, and a voice studio

Callture’s Pricing

  • $26.50 (1 user) – comprises unlimited outgoing and incoming calls and unlimited internet fax. This package also offers free tech support, and free a 60-minute limit during the first month.
  • $26.50 – Two to four users can access unlimited outgoing and incoming calls and unlimited internet fax. This package also offers free tech support, 100 toll-free minutes, and free a 60-minute limit during the first month.

Callture’s Reviews

Callture reviews have received an overall rating of 4.9 out of 5 from GetApp. It has high ratings for ease of use and value for money. The majority of their comments are about its high-quality service and low prices.

24. CloudPhone

CloudPhone is one of the comprehensive cloud-based communication tools which filters out scam callers and highlights personalized call flow. It is ideal for small and big businesses aiming to improve professional calling and texting features. In addition to this, it also has an advanced call recording feature with affordable rates for international calling.

CloudPhone’s Key Features

  • Unlimited calling and messaging, automated assistant, analytics, and reporting
  • SMS automation and triggers, business hours, recorded calls, and automatic spam detection

CloudPhone’s Pricing

  • $24 solo – consists of 1 number, 2 users, 2 automated assistants, and 100 bulk text messages
  • $64 partner – consists of 5 numbers, 5 users, 3 automated assistants, and 100 bulk text messages
  • $89 small businesses- consists of 10 numbers, 10 users, 10 automated assistants, and 100 bulk text messages

CloudPhone’s Reviews

CloudPhone has excellent reviews with an overall rating of 4.9. Customers praised its flexibility and user-friendly interface, as reported by VOI Preview.

25. Sideline

Sideline

Sideline promotes one of its many powerful features by getting a second phone line solely for your business. It also offers a smart detection of spam calls and other potential fraud that can totally save time and resources.
However, its unlimited calls are limited to the USA only. Therefore, it is not practical if you have a target market outside the USA. However, they also provide exclusive rates for international calls.

Sideline’s Key Features

  • Unlimited calling and messaging in the USA
  • Voicemail transcriptions, auto-replies, and shared phone numbers with a team number plan

Sideline’s Pricing

  • $9.99 Standard
  • $9.99 team number – shared number plan
  • $9.99 enterprise – for access to international calling and auto-attendant features

Sideline’s Reviews

Sideline has an overall rating of 3.9 out of 5. Users praised its call quality, convenience, and excellent service.

Comparison Table of The Best VoIP Phone System Providers in 2023

Compare and choose the best virtual phone system provider for your team. Consider their costs, integrations, and key features important for your team’s success. Check out this comparison table of cloud phone services for your business which includes monthly fees and integrations:

Cloud Phone SystemPricing (Monthly)Supported DevicesKey FeaturesIntegrations
MightyCall$20 – $200Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRZapier, Hubspot
CloudTalk$25 – $50Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Pipedrive, Hubspot, Zoho
Net2Phone$24.99 – 29.99Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Microsoft Teams, Google Workspace
Grasshopper$26 – $80Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSlack, Zapier
Nextiva$18.95 – $32.95Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Microsoft, Google, Slack
Google Voice$10 – $30Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRGoogle Workspace
RingCentral$20 – $35Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Microsoft, Google, Slack
8×8$24 – $44Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Microsoft, Google, Slack
Phone.com$11.99 – $23.99Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRZoho, Zapier, Microsoft, Google
CallHippo$16 – $40Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zoho, Pipedrive, Hubspot
Dialpad$15 – $25Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Microsoft, Google, Slack
Aircall$30 – $50Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Hubspot, Slack, Zoho
OpenPhone$13 – $20Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRZapier, Hubspot, Pipedrive
Ooma Office$19.99 – $49.99Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Microsoft, Google, Slack
Line2$13.75 – $15.99+Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSlack, Zapier
Vonage Business$14.99 – $39.99+Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Microsoft, Google, Slack
GoTo Connect$27 – $32Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Microsoft, Google, Slack
UniTel Voice$9.99 – $24.99Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRN/A
FreedomVoice$9.95 – $29.99Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zoho, Zapier
MyOperator$10 – $200Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRN/A
Talkroute$19 – $59Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRN/A
eVoice$9.32 – $37.22Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRN/A
Callture$26.50+Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRSalesforce, Zendesk, Microsoft
CloudPhone$24 – $89Desktop, MobileUnlimited calling, HD voice, SMS/MMS, IVRN/A
Sideline$9.99MobileUnlimited calling, HD voice, SMS/MMSN/A

Advantages of Using Virtual Phone Systems

Let’s cut down to the chase. What’s the reason for needing a virtual phone system, to begin with? It’s a given fact that it can help you organize a smoother workflow by implementing a standardized process, but there’s more! Here are the perks of using a virtual phone system for both small and large businesses:

  1. Maintains A Professional Company Image
    • Nothing beats the classic calls from an official team member that represents a reputable company. The need to use personal numbers and request a callback is no longer necessary.
    • Organizing a virtual phone system will instantly give a good first impression to your customers. Whichever industry you are in — and be remarked as a professional company. Remember that maintaining a positive image will reciprocate more customers, therefore, more revenue!
  2. Saves Time and Money
    • Virtual phone systems are generally designed for their budget-friendliness and to avoid time-consuming tasks. Let’s not mention that these are extremely helpful to organize the entire structure of your business. This way, you can focus on what’s more important: growing your sales.
    • By using a virtual phone system for your offshore team, managing communication with your clients can be done efficiently. This will also save a whole lot of money on equipment and other installation costs.

What is the Most Suitable Virtual Phone System for My Business?

There are more than 25 options for choosing the best virtual phone system. To choose the best one, focus on two important factors:

  1. Budget: It’s ideal to subscribe to a phone system that meets your budget as you can always upgrade later. For small businesses with less than 10 employees, it’s practical to search for providers offering no long-term contracts for trial.
    Larger companies also have the option to look into affordable packages that meet their business needs. However, the budget may always come in handy, particularly if they are planning to expand further in the future.
  2. Target Audience: Identifying your target audience and expecting your business’ growth is also a major factor. Are your customers mostly from the US and Canada but do you plan to expand globally? Then it’s recommended to choose a virtual phone system that supports international calls.

Summary

Take advantage of the best virtual PBX to boost your offshore team’s performance. This will certainly improve your flexibility, and customer experience, and reduce costs for international costs. Having an office phone generally displays professionalism and guarantees the quality of the call.

In addition to this, your team can enjoy additional features that are not typically available on mobile phones. It’s highly recommended to explore each tool to meet your business goals and achieve continuous success for off-shoring and outsourcing.

About the Author

Meet Stephen Atcheler, the Managing Director of a Real Estate Virtual Assistant Company. Stephen has been working in the industry since 2013 and has a wealth of experience in making outsourcing work for real estate businesses. He fell in love with real estate at a young age and has been working in the field since 2005. Stephen's passion for real estate and helping other business owners thrive led him to start his own real estate business in 2012, and eventually, to establish a real estate virtual assistant company to take it to the next level. Stephen's wealth of experience and knowledge in real estate and outsourcing make him the perfect person to guide you in setting up your own virtual assistant team. Feel free to reach out to him on Facebook, LinkedIn, Twitter, or Instagram.

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