We back ourselves with a 3-month FREE replacement guarantee for every team member you hire!
ShoreAgents introduced us to systems and processes that have enabled us to streamline procedures that are checked off and completed almost without supervision. These are the great benefits that ShoreAgents has been able to offer us.
"As someone who owns a thriving Real Estate Training and Recruitment company, I know the importance of having things run smoothly behind the scenes. Hiring a VA has been a game-changer for me in achieving this. Although it took some initial effort to set up, having marketing tasks consistently handled on autopilot has resulted in significant success. I am truly grateful to ShoreAgents for providing an excellent VA service that I would highly recommend to anyone looking to streamline their business operations."
"We've used multiple Outsourcing companies and ShoreAgents has surpassed our expectations by far. From the quality of candidates we receive to the ongoing support, and everything in between. Kath and Mark have made the hiring process a breeze. We're so thankful to work with an amazing team!"
We have hired freelancers in the past however it was unreliable with a lot of inconsistency. We searched Google for other options and came across ShoreAgents in which we are glad we did. The recruitment process was so smooth as they presented us with thoroughly prequalified candidates to interview. We chose our first agent, and we are extremely impressed with her dedication to her work not to mention quality. We will be looking to ShoreAgents for many more roles in the future.
The whole Outsourcing process at ShoreAgents has been amazing—starting from recruitment to processing, onboarding, HR, and everything in between.
I have used ShoreAgents successfully to support my Real Estate Sales business for 5 years in which 4 and a half of those were with the same VA. I recently replaced my VA as she had some other opportunities and I must say I am amazed that in a short time my new VA is up to speed and if not doing more!
If you’re not exactly sure what we do or how we do it, watch this quick video!
ShoreAgents’ coverage is 24 hours per day, so no matter what time zone your business is located in, your remote team members will work during your normal business hours. The staff works a nine-hour shift with a one-hour break, comprising a normal 40-hour workweek. If you have shift work, your team members’ hours can match those of any shift you desire.
ShoreAgents are experts in both real estate and outsourcing, so we can help you in many ways, lowering your overhead and helping support your business’ top producers, so they make more money. In short, you can free up time, streamline your business, increase your firm’s robustness and prepare it for serious growth.
The first thing you need to do is to be really clear about what you’re looking to achieve by hiring remote staff. It’s best to start by putting together a concise, bulleted job description and clarifying what you’ll need to do on your end to support remote workers for each bullet item in the description. Make sure your processes are clear and you have training planned, so you’ll be ready to take on at least one new talented team member (and hopefully more!).
Defining a job description for a remote worker isn’t always straightforward, but one of the ways to think about it is that anything that can be done online or over the phone can likely be done remotely.
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Of course, just because a job can be performed remotely doesn’t necessarily mean it should be. One good exercise is to break down all the tasks you have and grade them by how difficult they are to complete and how repetitive they are. The best tasks to start with are the ones that are both repetitive and easy to execute.
The COVID pandemic normalized online and VoIP communication, so the same tools you’ve been using for the past several years will likely suffice. Ideally, you’ll be in communication with your remote team members just as much (if not more than) you are with your local staff.
We have a large internal team that supports all your remote workers. Our success team is composed of experts in fields from customer service to general support. Your team members are able to submit support tickets for everything from a broken headset to a request to be moved to a different workstation. Your team members are our product, so we treat them like rock stars.
Your remote team members will work from our high-end facility in the Clark Freeport Zone in the Philippines. We do not have staff who work from home, as this is rare in the Philippines. Your team members will work at a workstation among their colleagues, as any other professionals do.
ShoreAgents is a Philippines-registered company 100-percent owned and operated by Australians. There are three ways to pay for our services: you can pay via international wire transfer (typically ordered through online banking), via Paypal or via your local currency sent to our WISE local bank accounts. It’s up to you which method you choose; they each have pros and cons.
