ShoreAgents is a BPO in the Philippines that specializes in providing offshore staff to businesses in the real estate industry. We provide staff to businesses located in the United States, Canada, United Kingdom, Australia, New Zealand, and other First World countries.

What do customers have to say about the outsourcing process at ShoreAgents?

Customers have given positive testimonials about the outsourcing process at ShoreAgents, praising the agency for its amazing process from recruitment to processing, onboarding, HR, and everything in between. They have also mentioned that the support from the team, particularly CEO Stephen and the Success team has been sensational, and that outsourcing has allowed them to streamline their operations. Customers have also noted that the agency offers a first-class outsourcing service with an efficient and proactive approach to customer service, making the whole process easy. They have also reported that outsourcing has changed the dynamic of their business and made it more competitive in the demanding market, resulting in an increase in volume of appraisals, listings, and sales. They have also mentioned that they have been able to scale and grow their business thanks to the reliable and experienced agents provided by ShoreAgents. Overall, customers have been highly satisfied with the services provided by ShoreAgents and would recommend the agency to others.

What services does ShoreAgents provide?

We provide recruitment services, team management, and facility and equipment support.

What are the time zone and number of hours that team members work within?

ShoreAgents’ coverage is 24 hours per day, so no matter what time zone your business is located in, your remote team members will work during your normal business hours. The staff works a nine-hour shift with a one-hour break, comprising a normal 40-hour workweek. If you have shift work, your team members’ hours can match those of any shift you desire.

How can our team help you?

ShoreAgents can help lower your overhead and support your business’ top producers, allowing you to free up time, streamline your business, increase your firm’s robustness, and prepare it for serious growth.

How do you start the process?

To start the process, you need to be clear about what you’re looking to achieve by hiring remote staff. It’s best to start by putting together a concise, bulleted job description and clarifying what you’ll need to do on your end to support remote workers for each bullet item in the description. Make sure your processes are clear and you have training planned, so you’ll be ready to take on at least one new talented team member (and hopefully more!).

What is an ideal job for a remote worker to perform?

Defining a job description for a remote worker isn’t always straightforward, but one of the ways to think about it is that anything that can be done online or over the phone can likely be done remotely. However, just because a job can be performed remotely doesn’t necessarily mean it should be. It is recommended to break down all the tasks you have and grade them by how difficult they are to complete and how repetitive they are. This will help you determine which tasks are best suited for remote workers.

How do you communicate with a remote team member?

The COVID pandemic has normalized online and remote communication, and it is the most common way to communicate with remote team members. Platforms like Zoom, Slack, and email are popular choices for communication. It is important to set clear expectations, guidelines and protocols for communication, to ensure that everyone is on the same page and that communication is seamless.

Virtual Real Estate Assistance from the Philippines

Q: What industries and sectors does ShoreAgents cater to?

We cater to a variety of real estate-related industries and sectors, including property management companies, buyers agents, property developers, construction companies, real estate marketing companies, real estate investment companies, real estate software companies, real estate photography companies, real estate website companies, real estate videographers, residential mortgage companies, real estate insurance companies, real estate conveyors, real estate asset management companies, and all real estate support services.

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We back ourselves with a 3-month FREE replacement guarantee for every team member you hire!

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Don’t Just Take Our Word for It, Hear What Our Members Have to Say.

The team at ShoreAgents has been crucial for our company growth over the past 12 months. We are extremely happy with the service and will be using them for other companies in our network.

Pernell Callaghan

Arizto Real Estate, NZ

The support from Stephen and the team has been absolutely sensational. Outsourcing really allowed me to streamline what I do, particularly with my back office out of things which takes a lot of time off me, and allows me to focus on the role that I need.

Jason Gard

Jason Gard Real Estate, AU

The whole Outsourcing process at ShoreAgents has been amazing—starting from recruitment to processing, onboarding, HR, and everything in between.

Tash Poole

BoxBrownie, AU

We have 2 staff with ShoreAgents one in Property Management and one in multimedia. We are constantly blown away by the capabilities of our team in the Philippines and we will be hiring more staff with ShoreAgents in the future! The whole team there are legends.

Andrew Lochhead

Century 21 Rich River Real Estate, AU

"ShoreAgents certainly helped me get my business into that mode of working with some outsourced workers and helping me to work on the go."

Peter Forbes

#1 Property Centre, AU

We have hired freelancers in the past however it was unreliable with a lot of inconsistency. We searched Google for other options and came across ShoreAgents in which we are glad we did. The recruitment process was so smooth as they presented us with thoroughly prequalified candidates to interview. We chose our first agent, and we are extremely impressed with her dedication to her work not to mention quality. We will be looking to ShoreAgents for many more roles in the future.