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SHOREAGENTS
THE PROCESS

The ShoreAgents Story.
Discovery to High-Performance.

Traditional BPO is a black box. We built a glass house. Here is exactly how you go from "curious" to "commanding a team."

Phase 01: Discovery & Acquisition
The Intelligent Lead-In
STEP 01

The Research & Quote Phase

  • Get a Quote:You don't "Contact Sales". You use the AI Quote Builder to see exact costs in your currency — one all-in price that covers salary, benefits, HMO, and management.
  • Chat with Maya:Your 24/7 AI hiring expert. She analyzes requirements, compares Work From Home vs Hybrid vs Office pricing, and helps you define the role.
  • Choose Your Setup:Work From Home (cheapest), Hybrid (office a few days/week), or Full Office in our Clark Freeport Zone facility with equipment, IT, and supervision included.
STEP 02

AI-Powered Candidate Matching

  • Real Profiles:No stock photos. See Typing Hero scores, DISC assessments, and actual salary expectations.
  • AI Analysis:We automatically suggest the "Top 3" matches that fit your budget and tech stack.
  • Instant Meetings:Book an Instant Meeting or scheduled call via built-in Daily.co integration.
Phase 02: Selection & Agreement
The Interview & Hiring Bridge
STEP 03

Locked-In Interviews

  • Facilitation:Request an interview, and our team locks it in at a time that suits you.
  • Recorded:All sessions are recorded & transcribed. Review the video or share transcript summaries with your team.
STEP 04

Making the Offer & Signing

  • The Offer:Make an official offer through the platform. No back-and-forth emails. Staff are employed by ShoreAgents on your behalf — we handle all employment law, tax, and compliance.
  • Digital Contract:System generates your Service Agreement. One digital signature makes you a ShoreAgents client. No lock-in contracts. Cancel anytime.
  • 90-Day Guarantee:Not happy with your hire? We replace them free of charge within the first 90 days. Zero risk.
Phase 03: Post-Day 1 Operations
The Management Ecosystem
STEP 05

Transparent Onboarding

  • 7-Step View:Full real-time visibility into government IDs, NBI clearance, medical exams, SSS/PhilHealth/Pag-IBIG registration, and equipment setup.
  • HMO from Day 1:Your staff gets health insurance coverage included. We handle enrollment and claims — you don't even think about it.
  • Ready to Start:You know exactly when they are cleared to work. Zero guessing. Average time from offer to Day 1: 7 days.
STEP 06

The Desktop Command Center

  • Day 1 Start:Staff download the Desktop App. They clock in when they start, clock out when they finish. This is the heartbeat of your visibility.
  • Bulletproof:Live clock-ins, lunch breaks, mouse/keyboard activity tracking, idle detection, website monitoring, and optional screenshots. Every minute accounted for.
  • Overtime & Under-time:Calculated automatically. If they work extra, you see it. If they leave early, you know. Billing is precise to the minute.
STEP 07

The Staff AI Assistant

  • Knowledge:You upload SOPs and docs. Your staff gets an AI Assistant that knows your processes.
  • Training Killer:Instead of asking you, they ask the AI. Instant answers on how you want things done.
STEP 08

Culture & Growth

  • Social Feed:Use the feed for "fun" and culture building to keep remote staff engaged.
  • Reviews:Conduct formal performance reviews, track trends, and open support tickets.

Ready to start the story?

No commitment required. Browse candidates or build a quote to see exactly what it costs.